Olivia Cooksey
Louisville,KY
Summary
I am an entry level criminal justice and computer science professional. I do have some criminal justice and computer science skills to bring to the field.
Overview
13
13
years of professional experience
Work History
Entry Level Computer Programmer
L&D Mail Masters Inc.
Louisville, KY
08.2023 - 01.2024
- I was an entry level computer programmer in a professional office environment
- I would program Python, SQL, and PSL coding for clients in an office setting
- This was my first professional job after graduating college
- I was to present efficient client work to other departments for review in a timely manner and in charge of getting the code ready for clients.
Technical Support Representative
Xplor Technologies
02.2023 - 08.2023
- I worked as a hybrid to assist in Technical Support as a Technical Support Representative
- I work with merchants to help assist in payments on the merchant terminals
- We are a credit card processing company that helps merchants get paid
- I troubleshoot software on multiple screens and also program terminals
- This job is mostly in technical support.
Substitute Teacher
Jefferson County Public Schools
Louisville, Kentucky
01.2015 - 02.2023
- This role consists of Teaching, filling in for missing Teachers, taking attendance, and monitoring student progress
- The role can include long term assignments, implementing lesson plans, calling parents, grading student work, and making lesson plans
- I have also done contract long term Teaching.
Credit Repair Specialist
Premier Resource Group
Denver, CO
05.2018 - 02.2022
- This was a call center and remote position working on the phones with customers fixing their credit to get them into homes
- The goal was to drive sales and help customers fix their credit
- This included troubleshooting and working on computer screens
- This job included technical support so three years of experience from here.
Assistant Store Manager
At Home Stores
Broomfield, CO
08.2010 - 01.2020
- I started out as a cashier in Louisville, Kentucky then worked my way up into management working at a store also in Broomfield, Colorado as an assistant store Manager
- This included handling a large amount of money in a safe, counting drawers, organizing, creating excellent customer service, and managing a store.
Education
Master of Science - Computer Science
Northcentral University
San Diego, CA09-2024
Bachelor of Arts - History
University of Louisville
Louisville, KY08-2021
Associate of Arts -
Jefferson Community And Technical College
Louisville, KY05-2014
High School Diploma -
Seneca High School
Louisville, KY05-2010
Skills
- Teaching
- History
- Administration
- Office Administration
- Business Management
- Accounting
- Programming
- Coding
- A Certification
- Java
- Python
- PSL
- SQL
- R
- C, C
- Technology
- Technical Support
- Credit Card Industry/Payments
- Computers/IT
- Sales
- Report Writing Skills
- Recordkeeping
- Requirements Gathering
- Object-Oriented Programming
- Interview Techniques
- Evidence Collection
- Investigative Research
- Researching Skills
- Team Leadership Skills
- Information Gathering
- Writing Reports
- Offering Sales Support
- Paperwork Drafting
- Skilled in [Technology]
- Administrative Tasks
- Relationship Building
- Information Security
- Customer-Focused
Affiliations
- Single Parent
Timeline
Entry Level Computer Programmer
L&D Mail Masters Inc.
08.2023 - 01.2024
Technical Support Representative
Xplor Technologies
02.2023 - 08.2023
Credit Repair Specialist
Premier Resource Group
05.2018 - 02.2022
Substitute Teacher
Jefferson County Public Schools
01.2015 - 02.2023
Assistant Store Manager
At Home Stores
08.2010 - 01.2020
Master of Science - Computer Science
Northcentral University
Bachelor of Arts - History
University of Louisville
Associate of Arts -
Jefferson Community And Technical College
High School Diploma -
Seneca High School
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