William Zamora
1393 Nw 10 St
Summary
Experienced with multi-site management, team leadership, and operational optimization. planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals. Experience opening new stores, and grand reopening.
Overview
5
5
years of professional experience
1
1
Certification
Work History
District Manager/ Area Trainer
Dunkin' Brands
10.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
General Manager
Dunkin
05.2021 - 10.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
Pollo Tropical
01.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Business Administration And Management
Miami Dade College
Miami FlSkills
- Leadership skills
- Recruiting and hiring
- Training and coaching
- Sales management
- Operations management
- Team development
- Operations improvements
- Staffing oversight
Certification
Servsafe Proctor and certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
District Manager/ Area Trainer
Dunkin' Brands
10.2022 - Current
General Manager
Dunkin
05.2021 - 10.2022
Assistant Manager
Pollo Tropical
01.2020 - 05.2021
Associate of Science - Business Administration And Management
Miami Dade College
Similar Profiles
Michael GasparMichael Gaspar
Business Consultant at Dunkin’ Brands/Inspire BrandsBusiness Consultant at Dunkin’ Brands/Inspire Brands
Mariah ApodacaMariah Apodaca
DD Crew Plus at Dunkin' BrandsDD Crew Plus at Dunkin' Brands
Stephanie CatronStephanie Catron
General Manager at Dunkin' BrandsGeneral Manager at Dunkin' Brands
Eliza CrissEliza Criss
Crew Member at Dunkin' BrandsCrew Member at Dunkin' Brands
Alyssa RodriguezAlyssa Rodriguez
Second Grade Teacher at City Of Pembroke PinesSecond Grade Teacher at City Of Pembroke Pines