William Zelner
Enola,PA
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
44
44
years of professional experience
Work History
Executive Assistant
AMVETS Dept Of PA
07.2018 - 12.2021
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
City Letter Carrier
U.S Postal
07.2006 - 11.2016
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
Personnel Officer
United States Navy, Unit
11.1977 - 04.1998
- Reduced employee turnover by fostering a positive work environment through open communication channels and regular feedback sessions.
- Spearheaded diversity and inclusion initiatives, promoting a more inclusive workplace culture for all employees.
- Led training programs aimed at improving staff skills sets, increasing overall productivity within the organization.
Education
Associate of Arts - Liberal Arts And Sciences
Regents University
Albany, NY06.2016
Skills
- Report Writing
- Risk Management
- Customer Service
- Administrative Support
Affiliations
- Volunteer for STEM Activity for 9th grade freshman. Volunteer as 12U Girls Softball Coach. Commander of AMVETS Post 274 in Carlisle PA.
Timeline
Executive Assistant
AMVETS Dept Of PA
07.2018 - 12.2021
City Letter Carrier
U.S Postal
07.2006 - 11.2016
Personnel Officer
United States Navy, Unit
11.1977 - 04.1998
Associate of Arts - Liberal Arts And Sciences
Regents University
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