William Zorn
Providence Forge,VA
Summary
Dynamic Kitchen Manager at Third Base Grill with a proven track record in staff training and inventory control. Enhanced workflow efficiency and minimized waste through strategic stock management. Recognized for fostering a collaborative team environment and achieving compliance with health standards, ensuring exceptional customer service and operational excellence.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Third Base Grill
Mechanicsville, VA
05.2025 - Current
- Assisted kitchen staff in following food safety and sanitation guidelines.
- Created daily prep lists to enhance workflow and support kitchen operations.
- Monitored inventory levels to minimize waste through effective stock management.
- Guided new employees in cooking methods and equipment usage.
- Coordinated with front-of-house staff to improve customer service and communication.
- Simplified ordering procedures to strengthen supplier relationships for timely deliveries.
- Upheld a clean and safe working environment in compliance with health department standards.
- Organized food and beverage deliveries to align with budgetary food costs.
- Supported new team members in building a collaborative kitchen culture.
- Provided comprehensive training to staff in food preparation and customer service roles.
- Achieved compliance with local health department inspections through strict safety protocol adherence and thorough documentation.
- Assigned food preparation tasks to cooks and confirmed proper meal preparation.
- Achieved rapid ticket times during busy service hours by effectively distributing workflow across stations.
- Developed kitchen staff through training sessions, performance reviews, and corrective actions.
Maintenance Crew Member
Royal New Kent Golf Course
03.2024 - 07.2025
- Performed routine maintenance tasks on golf course equipment and tools.
- Assisted in landscape upkeep, including mowing, trimming, and fertilizing greens.
- Ensured compliance with safety protocols while operating machinery and tools.
- Maintained cleanliness and organization of work areas for operational efficiency.
- Collaborated with team members to achieve daily maintenance goals effectively.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed instructions from supervisor regarding daily job tasks and duties.
Supervisor
Rosie’s Gaming Emporium
Providence Forge, VA
03.2020 - 07.2021
- Monitored daily operations for adherence to gaming regulations and company policies.
- Supported staff development in customer service standards and operational procedures.
- Assisted with personnel scheduling and deployment to enhance workflow efficiency.
- Reviewed performance metrics to pinpoint operational improvement opportunities and develop strategies.
- Addressed escalated customer issues, promoting a positive gaming environment through strong communication skills.
- Managed team conflict resolution promptly, preserving a productive and harmonious workplace.
- Lowered employee turnover by cultivating a supportive work atmosphere and offering continuous feedback.
Education
High School Diploma -
Heritage
Leesburg, VA05.2013
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Staff training and development
- Kitchen management
- Inventory control
- Waste reduction
- Attention to detail
- Problem-solving
- Kitchen equipment operation and maintenance
- Ordering supplies
- Cleaning and sanitation
- Staff management
- Team collaboration and leadership
- Product rotation
- Food and beverage management
- Kitchen equipment maintenance
Timeline
Kitchen Manager
Third Base Grill
05.2025 - Current
Maintenance Crew Member
Royal New Kent Golf Course
03.2024 - 07.2025
Supervisor
Rosie’s Gaming Emporium
03.2020 - 07.2021
High School Diploma -
Heritage