William Zundel
Mundelein
Summary
Dependable, driven and detail-oriented individual, successful at managing multiple priorities with a positive attitude. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ride Operator
Six Flags Great America
06.2023 - 08.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to ensure smooth transitions of responsibility.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Roofer Laborer
C. Lombardo Installations, Inc.
06.2022 - 07.2022
- Supported team leaders in the successful completion of roofing projects, constantly adapting to changing projects and environments.
- Contributed to overall job quality by adhering to safety standards and following specified best practices.
- Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
Retail Sales Associate
Rogan's Shoes
06.2020 - 08.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Sociology
Illinois State University
Normal, IL05-2025
Skills
- Customer service
- Verbal and written communication
- Relationship building
- Critical thinking
- Analytical skills
- Problem solving
- Precision and organization
Certification
- Certificate of Career Enhancement Competency in Human Resources Management from Illinois State University
Technical Skills
- Microsoft Office
- Google Workspace
Timeline
Ride Operator
Six Flags Great America
06.2023 - 08.2023
Roofer Laborer
C. Lombardo Installations, Inc.
06.2022 - 07.2022
Retail Sales Associate
Rogan's Shoes
06.2020 - 08.2020
Bachelor of Arts - Sociology
Illinois State University
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