William C. Frey
Gambrills
Summary
Dynamic Television Broadcast Center Supervisor at Voice of America Television, adept at enhancing broadcast performance through innovative problem-solving and quality control. Proven track record in team management and recruitment, fostering a collaborative environment that boosts employee morale and engagement. Skilled in operations management and effective communication, ensuring seamless workflows and high service standards.
Overview
24
24
years of professional experience
Work History
Television Broadcast Center Supervisor
Voice of America Television
04.2019 - 04.2025
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the operation.
- Implemented quality control measures to ensure the highest level of service for internal and external clients.
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
Television Broadcast Technician
Voice of America Television
12.2000 - 04.2019
- Collaborated with Broadcast Operations team to create seamless transitions between recorded segments and live feeds during broadcasts.
- Enhanced overall broadcast performance by troubleshooting technical issues quickly, minimizing downtime during productions.
- Provided valuable feedback to engineers regarding equipment performance, contributing to continuous improvement efforts.
- Supported live event coverage through timely setup and utilization of broadcast equipment.
- Adjusted controls on station console to regulate transmission fidelity, contrast, and brightness.
- Facilitated smooth transmission of signals from remote locations using satellite uplink technology.
- Identified equipment issues and implemented troubleshooting techniques for resolution.
- Completed emergency fixes as stopgap until maintenance teams could conduct advanced repairs.
- Coordinated with engineers and producers to ensure effective operation of broadcast systems.
- Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
Education
Bachelor of Arts - Communications/Broadcast Journalism
Kean University
Union, NJSkills
- Team management
- Recruitment and hiring
- Quality control
- Creative solutions
- Complex Problem-solving
- Attention to detail
- Goal oriented
- Verbal and written communication
- Decision-making
- Relationship building
- Training and mentoring
- Coaching and mentoring
- Conflict resolution
- Operations management
Timeline
Television Broadcast Center Supervisor
Voice of America Television
04.2019 - 04.2025
Television Broadcast Technician
Voice of America Television
12.2000 - 04.2019
Bachelor of Arts - Communications/Broadcast Journalism
Kean University
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