Summary
Overview
Work History
Education
Skills
Superior Accomplishment Award September, 2019
Awards
Timeline
Generic

Matoka Norris

Bryans Road,MD

Summary

Dynamic Multimedia Production Specialist with a strong work ethic and proven expertise in workflow management at U.S. Agency for Global Media. Skilled in equipment troubleshooting and fostering team collaboration, I successfully enhanced production efficiency and mentored junior staff, ensuring high-quality content delivery while consistently meeting tight deadlines.

Overview

24
24
years of professional experience

Work History

Multimedia Production Specialist

U.S. Agency for Global Media - Voice of America
08.2021 - Current
  • Operated audio and video production equipment to ensure high-quality content delivery.
  • Collaborated with cross-functional teams to streamline production workflows and enhance efficiency.
  • Edited and assembled multimedia content for broadcast, adhering to strict deadlines and quality standards.
  • Implemented best practices for the Dalet Galaxy Content Management System.
  • Assisted in daily program planning by coordinating schedules, resources, and logistics for various media needs.
  • Assisted in project planning by coordinating schedules, resources, and logistics for various media initiatives.
  • Collaborated with the Television Technical Operations Team to refine program designs, resulting in a more dynamic presentation.
  • Monitored the production collaboration for incorrect techniques and worked with managers to resolve problems.
  • Conducted quality checks on produced content to maintain compliance with organizational guidelines and regulations.
  • Reviewed production schedules and streamlined processes.
  • Trained junior staff on production techniques and equipment usage, fostering a knowledgeable team environment.
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
  • Collaborated with management to develop solutions for workforce challenges, such as unexpected absences or low morale, ultimately creating a more sustainable and productive team environment.
  • Enhanced communication between departments through regular meetings, fostering collaboration, and increasing problem-solving capabilities across teams.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on efficient production procedures and proper Dalet Galaxy Management System operations.
  • Collaborated with other departments to optimize production workflows.
  • Prepared reports and technical documentation of day-to-day production processes.

Television Production Specialist

U.S. Agency for Global Media: Voice of America
09.2001 - 08.2021
  • Developed training programs for new staff, focusing on operational best practices and tool usage.
  • Collaborated with cross-functional teams to implement quality control measures in production workflows.
  • Mentored junior team members, fostering a culture of continuous learning and improvement.
  • Coordinated project timelines and deliverables, maintaining clear communication across departments.
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary ensuring quality products were delivered to the affiliates.
  • Maintained equipment in good working order by checking settings and operation, troubleshooting problems, and completing basic repairs.
  • Provided technical assistance to other departments as needed to troubleshoot issues or support new product development initiatives.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Trained new production staff members on efficient production procedures.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.

Education

No Degree - Radio And Television Broadcasting

Voice of America
Washington, DC
09-2003

Archbishop John Carroll High School
Washington, DC
05-1990

Skills

  • Workflow management
  • Team collaboration
  • Complex Problem-solving
  • Equipment troubleshooting
  • Documentation expertise
  • Deadline compliance
  • Cross-training
  • Teamwork and communication
  • Attention to detail
  • Teamwork and coordination
  • Positive attitude
  • Strong work ethic
  • Computer skills
  • Production line work
  • Good communication

Superior Accomplishment Award September, 2019

Voice of America Superior Accomplishment Award is granted to Matoka Norris in recognition of her dedication, teamwork and willingness to "go the extra mile" as Line Producer during the development and launch of the new-look Africa 54 program.

Awards

Voice of America Quality Step Increase (October, 2023)


Employee of the Month (August 2023)

Employee of the Month proudly presented to Matoka Norris for demonstrating great leadership, professionalism, outstanding work ethic, expertise and unwavering attention to detail and her ability to pull together a severely understaffed team while the English=to=Africa Executive Producer was on medical leave, to make a busy month of coverage a full success.


Voice of America Superior Accomplishment Award (September, 2019) 

Superior Accomplishment Award is granted to Matoka Norris in recognition of her dedication, teamwork and willingness to "go the extra mile" as Line Producer during the development and launch of the new-look "Africa 54" Program.


Voice of America Superior Accomplishment Award (April, 2018)

Superior Accomplishment Award is granted to Matoka Norris in recognition of your exemplary production support of the new VOA Swahili television show "Duniani Leo" while continuing your outstanding work on the English "Africa 54" TV program.


Voice of America Superior Accomplishment Award (September, 2015)

Superior Accomplishment Award is granted to Matoka Norris in recognition of your outstanding contributions to the Voice of America and its missions.


Voice of America Superior Accomplishment Award (August, 2014)

Superior Accomplishment Award is granted to Matoka Norris in recognition of your dedication and teamwork, and willingness to "go the extra mile" to prepare programs for the English to Africa Service.


Voice of America Superior Accomplishment Award (September, 2011)

Superior Accomplishment Award is granted to Matoka Norris for her dedication and professionalism as Line Producer of "In Focus", the English Division's weekday TV Program for African audiences.


Voice of America Gold Medal Award (September, 2010)

Gold Medal Award presented to Matoka Norris in recognition of exemplary contributions towards the accomplishments of the missions and goals of the Voice of America and the International Broadcasting Board of Governors.


Timeline

Multimedia Production Specialist

U.S. Agency for Global Media - Voice of America
08.2021 - Current

Television Production Specialist

U.S. Agency for Global Media: Voice of America
09.2001 - 08.2021

No Degree - Radio And Television Broadcasting

Voice of America

Archbishop John Carroll High School

Similar Profiles

CREATE PROFILE