Matoka Norris
Bryans Road,USA
Summary
Dynamic Multimedia Production Specialist with a proven track record at U.S. Agency for Global Media, excelling in video and audio production, and workflow optimization. Adept at training teams and enhancing collaboration, I consistently meet tight deadlines while delivering high-quality content. My strong communication skills and problem-solving abilities drive successful project outcomes.
Overview
24
24
years of professional experience
Work History
Multimedia Production Specialist
U.S. Agency for Global Media - Voice of America
Washington, D.C.
08.2021 - Current
- Operated audio and video production equipment to ensure high-quality content delivery.
- Collaborated with cross-functional teams to streamline production workflows, and enhance efficiency.
- Edited and assembled multimedia content for broadcast, adhering to strict deadlines and quality standards.
- Implemented best practices for the Dalet Galaxy Content Management System.
- Assisted in daily program planning by coordinating schedules, resources, and logistics for various media needs.
- Assisted in project planning by coordinating schedules, resources, and logistics for various media initiatives.
- Collaborated with the Television Technical Operations Team to refine program designs, resulting in a more dynamic presentation.
- Monitored the production collaboration for incorrect techniques, and worked with managers to resolve problems.
- Conducted quality checks on produced content to maintain compliance with organizational guidelines and regulations.
- Reviewed production schedules and streamlined processes.
- Trained junior staff on production techniques and equipment usage, fostering a knowledgeable team environment.
- Kept production schedules on track by consistently meeting deadlines, and prioritizing urgent orders when necessary.
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
- Collaborated with management to develop solutions for workforce challenges, such as unexpected absences, or low morale, ultimately creating a more sustainable and productive team environment.
- Enhanced communication between departments through regular meetings, fostering collaboration, and increasing problem-solving capabilities across teams.
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time, and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on efficient production procedures and proper Dalet Galaxy Management System operations.
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
Television Production Specialist
U.S. Agency for Global Media: Voice of America
Washington, DC
09.2001 - Current
- Operated audio and video production equipment to ensure high-quality content delivery.
- Developed training programs for new staff, focusing on operational best practices and tool usage.
- Collaborated with cross-functional teams to implement quality control measures in production workflows.
- Mentored junior team members, fostering a culture of continuous learning and improvement.
- Coordinated project timelines and deliverables, maintaining clear communication across departments.
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary, ensuring quality products were delivered to the affiliates.
- Maintained equipment in good working order by checking settings and operation, troubleshooting problems, and completing basic repairs.
- Provided technical assistance to other departments as needed to troubleshoot issues, or support new product development initiatives.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Trained new production staff members on efficient production procedures.
- Performed general equipment maintenance and repair to minimize downtime.
- Prepared reports and technical documentation of day-to-day production processes.
Education
No Degree - Radio And Television Broadcasting
Voice of America
Washington, DC09.2003
High School Diploma -
Archbishop John Carroll High School
Washington, DC05.1990
Skills
- Production line work
- Good communication
- Audio production
- Video editing
- Production scheduling
- Employee training
- Technical troubleshooting
- Workflow optimization
- Team collaboration
- Complex problem-solving
- Equipment troubleshooting
- Documentation expertise
- Deadline compliance
- Cross-training
- Teamwork and communication
- Attention to detail
- Teamwork and coordination
- Positive attitude
- Strong work ethic
- Computer skills
Awards
- Voice of America Quality Step Increase, 10/2023
- Employee of the Month, 08/2023, Employee of the Month proudly presented to Matoka Norris for demonstrating great leadership, professionalism, outstanding work ethic, expertise and unwavering attention to detail and her ability to pull together a severely understaffed team while the English-to-Africa Executive Producer was on medical leave, to make a busy month of coverage a full success.
- Voice of America Superior Accomplishment Award, 09/2019, Superior Accomplishment Award is granted to Matoka Norris in recognition of her dedication, teamwork and willingness to 'go the extra mile' as Line Producer during the development and launch of the new-look 'Africa 54' Program.
- Voice of America Superior Accomplishment Award, 04/2018, Superior Accomplishment Award is granted to Matoka Norris in recognition of your exemplary production support of the new VOA Swahili television show 'Duniani Leo' while continuing your outstanding work on the English 'Africa 54' TV program.
- Voice of America Superior Accomplishment Award, 09/2015, Superior Accomplishment Award is granted to Matoka Norris in recognition of your outstanding contributions to the Voice of America and its missions.
- Voice of America Superior Accomplishment Award, 08/2014, Superior Accomplishment Award is granted to Matoka Norris in recognition of your dedication and teamwork, and willingness to 'go the extra mile' to prepare programs for the English to Africa Service.
- Voice of America Superior Accomplishment Award, 09/2011, Superior Accomplishment Award is granted to Matoka Norris for her dedication and professionalism as Line Producer of 'In Focus', the English Division's weekday TV Program for African audiences.
- Voice of America Gold Medal Award, 09/2010, Gold Medal Award presented to Matoka Norris in recognition of exemplary contributions towards the accomplishments of the missions and goals of the Voice of America and the International Broadcasting Board of Governors.
Profile Link
https://bold.pro/my/matoka%2Dnorris/200r
Accomplishments
Awards:
Superior Accomplishment Award: Quality Step Increase (October 2023)
Employee of the Month (August 2023)
Employee of the Month proudly presented to Matoka Norris for demonstrating great leadership, professionalism, outstanding work ethic, expertise and unwavering attention to detail and her ability to pull together a severely understaffed team while the English-to-Africa Executive Producer was on medical leave, to make a busy month of coverage a full success.
Superior Accomplishment Award September, 2019
Voice of America Superior Accomplishment Award is granted to Matoka Norris in recognition of her dedication, teamwork and willingness to "go the extra mile" as Line Producer during the development and launch of the new-look Africa 54 program.
Voice of America Superior Accomplishment Award (April, 2018)
Superior Accomplishment Award is granted to Matoka Norris in recognition of your exemplary production support of the new VOA Swahili television show "Duniani Leo" while continuing your outstanding work on the English "Africa 54" TV program.
Voice of America Superior Accomplishment Award (September, 2015)
Superior Accomplishment Award is granted to Matoka Norris in recognition of your outstanding contributions to the Voice of America and its missions.
Voice of America Superior Accomplishment Award (August, 2014)
Superior Accomplishment Award is granted to Matoka Norris in recognition of your dedication and teamwork, and willingness to "go the extra mile" to prepare programs for the English to Africa Service.
Voice of America Superior Accomplishment Award (September, 2011)
Superior Accomplishment Award is granted to Matoka Norris for her dedication and professionalism as Line Producer of "In Focus", the English Division's weekday TV Program for African audiences.
Voice of America Gold Medal Award (September, 2010)
Gold Medal Award presented to Matoka Norris in recognition of exemplary contributions towards the accomplishments of the missions and goals of the Voice of America and the International Broadcasting Board of Governors.
.
Timeline
Multimedia Production Specialist
U.S. Agency for Global Media - Voice of America
08.2021 - Current
Television Production Specialist
U.S. Agency for Global Media: Voice of America
09.2001 - Current
No Degree - Radio And Television Broadcasting
Voice of America
High School Diploma -
Archbishop John Carroll High School
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