William Roorda
Lincoln City,OR
Overview
36
36
years of professional experience
Work History
Small Business Owner
Mod Livin' Modern Furniture
Denver, United States
06.2001 - 11.2021
- Promoted business via social media to generate leads and maximize brand identity.
- Developed and maintained website featuring 300 plus products.
- Provided superior customer service by resolving problems and responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer needs by in-store sales, completing purchase orders, damages and arranging deliveries.
- Heavy interaction with vendors to maintain strong branding and promotion of their products.
Customer Service Representative
United Airlines
Denver, CO
05.1986 - 05.2001
- Worked departing flights in a fast paced airport environment.
- Endeavored to always provide excellent customer service in the promotion of United Airlines.
- Assisted customers with issues pertaining to canceled flights, overbooked flights and weather irregularities.
- Maintained professional and ethical standards with regards to relations with customers and coworkers.
- Acted quickly and independently to adapt to changing operational circumstances.
Reserve Police Officer
City Of Aurora
Aurora, CO
01.1995 - 12.1995
- General patrol duties and associated report writing.
- Employment concurrent with job at UAL.
- (Unit was disbanded at the end of 1995)
Education
Law Enforcement
Arapahoe Community College
Littleton, CO11.1994
High School Diploma -
Thomas Jefferson High School
Denver, CO06.1974
Skills
Peace Operations Specialized Training (POST) Certificate
State of Colorado
References
available on request
Timeline
Small Business Owner
Mod Livin' Modern Furniture
06.2001 - 11.2021
Reserve Police Officer
City Of Aurora
01.1995 - 12.1995
Customer Service Representative
United Airlines
05.1986 - 05.2001
Law Enforcement
Arapahoe Community College
High School Diploma -
Thomas Jefferson High School