Summary
Overview
Work History
Education
Skills
Timeline
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William Franklin Ezell IV

Holly Springs,Georgia

Summary

My name is William Franklin Ezell IV, or Frankie. I'm currently working for The Home Depot as an Appliance Sales Specialist at store #1777, where in my first year I managed to get over $750k in sales, between my numbers from the service desk, which is a bit more fast-paced, and my sales in appliances. A normal year in appliances is around $400k on average. I am learning all I can to eventually take the CompTIA A+, Networking+ and Security+ exams and get the corresponding certificates. I do enjoy building computers, putting models together and all types of gaming (D&D, PC, Console, Board games, 40K etc.)

Overview

12
12
years of professional experience

Work History

Appliance Sales Specialist

The Home Depot
Kennesaw, GA
03.2019 - Current
  • I currently work in Appliances as a sales specialist, assisting customers in understanding the differences between the many models of each appliance, and help them decide which one best suits their individual needs
  • I've worked in Flooring as well, with setting up measures and selling installs to customers.

Service Desk Associate

The Home Depot
Dacula, GA
01.2018 - 06.2019
  • I worked as a Customer, , helping out customers with making orders, pulling orders, and resolving problems with orders
  • I also worked in returns, and helped out with the deliveries team with picking orders
  • I was also responsible for keeping up with the phones and communicating with the different departments in the store.

Cashier

The Home Depot
Dacula, GA
01.2016 - 01.2018
  • I worked as a cashier, checking out customers, and occasionally backing up the returns desk at customer service.

Sales Floor Associate

Target
Monroe, GA
01.2015 - 01.2016
  • Seasonal Employee, I worked on the Sales Floor in Hardlines (everywhere but clothing, toys, electronics, the food cafe, pharmacy and starbucks) helping customers, stocking shelves and keeping the area presentable
  • I occasionally helping with the carts, cash registers, and backing up in electronics

Night Dispatcher

All American Road-services And Towing
Monroe, GA
01.2012 - 10.2015
  • I worked at All American Towing and Road Services, in fast-paced customer service, dealing with a 20+ line phone system, dispatching road-service technicians and tow trucks out over a large area
  • I went back and forth between customers and drivers, and sometimes having to call their insurance company.

Education

High School Diploma -

Nassau County Adult School
Fernandina Beach, FL
04.2007 - 04.2007

Skills

Eagle Scout

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Timeline

Appliance Sales Specialist

The Home Depot
03.2019 - Current

Service Desk Associate

The Home Depot
01.2018 - 06.2019

Cashier

The Home Depot
01.2016 - 01.2018

Sales Floor Associate

Target
01.2015 - 01.2016

Night Dispatcher

All American Road-services And Towing
01.2012 - 10.2015

High School Diploma -

Nassau County Adult School
04.2007 - 04.2007
William Franklin Ezell IV