
Dedicated warehouse associate, forklift operation. Proven track record in maximizing loading efficiency and team performance through effective training and communication.
Key Skills and Competencies.
• Forklift Operation (MHE Certified)
• Problem Solving and Root Cause Analysis
• Material Loading and Unloading
• Storage Optimization and Organization
• Shipping Method Optimization.
• Shipment Inspection and Quality Assurance.
Clear verbal and written communication.
Coaching Loaders and Gap Fillers.
• Active Equipment Training.
Awards and Committees.
• Golden Apron Award Winner – 2025.
• VOA Committee Member.
• NAC Team Member
• 14 Homer Awards.
Professional Experience.
General Warehouse Associate.
Home Depot RDC 5089.
March 2021 to present.
• Perform roles including Gap Filler, Loader, and MHE Operator.
Load outbound trailers to maximize cubic utilization while meeting weight, safety, and quality standards.
Maintain efficient workflow and support team performance through coaching and mentoring.
• Train associates on safe and effective use of all warehouse equipment.
• Contribute to an efficient, safe, and high-performing warehouse environment.
VOA team engagement walks.
Committee meetings.
Work History.
Store Manager.
Berwick, PA, RJ Walker Co.
Sep 2017 to Dec 2021.
Trained and mentored associates to teach daily tasks and procedures. Managed inventory tracking and physical inventory counts to minimize loss.
Delivered excellent customer service, and adhered to standard practices to maximize sales and minimize shrinkage.
Sales Representative,
RJ, Wilkes-Barre, PA.
From June 2015 to June 2017. Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions. Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
Counter Manager,
R.J. Walker Co.
From June 2013 to June 2017,
Providing customer service by answering questions, making recommendations, and addressing complaints. Built staff teams, directed team leadership, and monitored team processes and performance.
Shipping Manager.
R.J. Walker Co. Scranton, PA.
Sep 2004 to Jun 2013.
Trained and supervised shipping department staff, enforcing company policies and industry best practices. Tracked shipments, and promptly addressed delivery discrepancies and delays. Built relationships with shipping and logistics partners to secure prompt delivery times.
Additional information.
Strong team player, with leadership initiative.
Consistently recognized for dependability and work ethic.
Flexible with a schedule and able to work in fast-paced environments.