William M. Coffman
Morgantown,WV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Waitress / Hostess
The Frostee Shoppe
03.2020 - Current
- Provide great customer service to patrons while supervising up to 8 employees’
- Increased revenues through promptly turning over tables allowing for continuous customer flow
- Demonstrated attention to detail and multi-tasking skills by maintaining accuracy at the register
- Resolved complaints quickly and efficiently while keeping the customer’s best interests in mind
- Maintained cleanliness and food safety standards according to internal and federal regulations.
School office assistant
Jackson Middle School
- Handled incoming calls and other communications
- Managed filing system
- Greeted clients and visitors while recording information as needed
- Updated paperwork, maintained documents and office equipment.
Education
Bachelor of Science - Business Administration, Economics, Finance
West Virginia University, John Chambers College of Business and Economics
Morgantown, WVSkills
- SKILLS & CERTIFICATIONS
- Excel, PowerPoint, Word 2019
- Customer Service
- Staff Support
- Resource Management
- Team Collaboration
- Time Management
- Document Preparation
- Confidentiality Maintenance
- Professional Telephone Etiquette
Additional Information
- EVERFI Financial Literacy August 2020
Timeline
Waitress / Hostess
The Frostee Shoppe
03.2020 - Current
School office assistant
Jackson Middle School
Bachelor of Science - Business Administration, Economics, Finance
West Virginia University, John Chambers College of Business and Economics