William (Mark) Rushing
Pasadena,Texas
Summary
Highly skilled master locksmith with 44 years of experience and a proven track record of delivering exceptional service. Experienced in managing teams and overseeing operations in multiple companies for 15 years. Proficient in all aspects of locksmithing, including lock installation, repair, and maintenance. Adept at providing customized security solutions to meet client needs and ensuring customer satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Install Tech, Master Locksmith
NextGen Security
Houston, TX
07.2023 - Current
- Lead the installtion of Access Control Systems.
- Trained staff on advanced locksmith techniques
- implemented innovative security protocols
- handled all panic bar, mortise and cylindrical lock service and installations.
Master Locksmith and General Manager
Cerk Security
La Porte, Texas
01.2013 - 07.2023
- Provided comprehensive locksmith solutions.
- Directed team of service techs in handling various calls.
- Advanced to General Manager position in 2008.
- Managed everyday operations effectively.
- Managed job sales, quotes, and procurement.
Manager of Operations
King Safe and Lock
Houston, Texas
01.2012 - 12.2013
- Oversaw daily activities of locksmith business.
- Ensured maintenance and functionality of all sold safes.
- Handled advanced locksmith tasks successfully.
- Directed service call operations among locksmith staff.
General Manager and Master Locksmith
Dixie Safe And Lock
Houston, Texas
11.1996 - 02.2012
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Specialized in opening, repairing, and servicing commercial safes.
- Hired as lead service technician and promoted to General Manager in 2008.
- Oversaw fleet of service vehicles.
Education
High School Diploma -
Bossier High School
Bossier City, LA05-1978
Some College (No Degree) - Business Management
Loisiana State University
Shreveport, LASkills
- Customer Service
- Operational Equipment Management
- Hardware Installation Expertise
- Inventory Management
- Master key systems
- Electronic access systems
- Team building
- Time management abilities
- Security System Knowledge
- Problem-solving aptitude
Certification
- TX DPS Licensed Manager for Dixie Safe and Lock, King Safe and Lock, and Cerk Security.
- TX DPS licensed for Locksmith, Access Control, and Alarm Installer
- Hold site specific safety training for multiple chemical plants
- Hold a TWIC card for port and airport access and service
- Completed multiple training courses on Alarm Lock, SFIC and LFIC locking systems, Medeco High Security lock systems, Multi-lock High Security lock systems, Sargent and Greenleaf Safe Lock systems, LaGaurd Safe Lock Systems, Northern and Keri Access Control Systems, IEI Keypad systems, and Low Voltage Electricity applications.
Timeline
Sr. Install Tech, Master Locksmith
NextGen Security
07.2023 - Current
Master Locksmith and General Manager
Cerk Security
01.2013 - 07.2023
Manager of Operations
King Safe and Lock
01.2012 - 12.2013
General Manager and Master Locksmith
Dixie Safe And Lock
11.1996 - 02.2012
- TX DPS Licensed Manager for Dixie Safe and Lock, King Safe and Lock, and Cerk Security.
- TX DPS licensed for Locksmith, Access Control, and Alarm Installer
- Hold site specific safety training for multiple chemical plants
- Hold a TWIC card for port and airport access and service
- Completed multiple training courses on Alarm Lock, SFIC and LFIC locking systems, Medeco High Security lock systems, Multi-lock High Security lock systems, Sargent and Greenleaf Safe Lock systems, LaGaurd Safe Lock Systems, Northern and Keri Access Control Systems, IEI Keypad systems, and Low Voltage Electricity applications.
High School Diploma -
Bossier High School
Some College (No Degree) - Business Management
Loisiana State University
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