Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

William S. Kenyon

Pullman,WA

Summary

Friendly and outgoing Front Desk Agent with experience working in both team and individual environments, and exceptional at attending to guest needs. Well Versed in Reception as well as bartending and food handling, and maintains a clean working environment while always working with a smile.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Hotel McCoy
Pullman, WA
01.2024 - Current
  • Checked guests in and out of hotel, attended to bar, curated sandwiches and other food items for guests.
  • Assisted with check-in and check-out procedures for guests.
  • Provided information about hotel amenities, services, and local attractions.
  • Processed payments accurately and efficiently.
  • Provided excellent customer service while upholding company policies.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Maintained cleanliness of lobby area at all times.
  • Addressed customer needs in a timely manner.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Greeted, registered and assigned rooms to hotel or motel guests.

Radio Host

KZUU
Pullman, WA
10.2022 - Current
  • Arranged and hosted live radio shows featuring underground artists
  • Acted as Hip-Hop Music Director from 2023-2025

Live Sound Technician

Palouse Music Community
Pullman, WA
09.2022 - Current
  • Worked and assisted in the setup of over a dozen live shows in and around the Palouse area of Eastern Washington

Caregiver

David and Barbara Plum
Mountain View, CA
05.2022 - Current
  • Worked with elderly client on a daily basis doing activities and monitoring medicinal and dietary intake

Freelance Audio Engineer

Self-Employed
Mountain View, CA
09.2017 - Current
  • Self recorded and produced numerous tracks, including a catalogue with over 2 million worldwide plays

Open Mic Host

The Land
Pullman, WA
08.2023 - 11.2024
  • Hosted and ran sound for Open Mics every other Monday from 8-10 PM at The Land Bar.

Special Education Paraprofessional

Pullman School District
Pullman, WA
01.2024 - 05.2024
  • Worked with Special Education and General Education children on a daily basis to provide educational and life benefits.

Custodian

Los Altos School District
Los Altos, CA
06.2018 - 07.2020
  • Cleaned and disinfected classrooms, administrative areas, and entire school facility at Oak and Santa Rita Elementary.

Lifeguard

City of Mountain View
Mountain View, CA
06.2016 - 08.2017
  • Maintained pool equipment, checked guests in, and monitored pool conditions and swimmers to ensure a safe swimming environment.

Education

Master of Arts - Music Technology

Southern Utah University
Cedar City, UT
12-2025

Bachelor of Arts - History

Washington State University
Pullman, WA
12-2023

High School Diploma -

Mountain View High School
Mountain View, CA
06-2018

Skills

  • Team collaboration
  • Problem solving
  • Time management
  • Customer service
  • Effective communication
  • Conflict management
  • Guest accommodations
  • Documentation
  • Lobby oversight
  • Front office support
  • Office management
  • Training and mentoring

Certification

  • Avid Specialist Certified 2025

References

References available upon request.

Timeline

Front Desk Agent

Hotel McCoy
01.2024 - Current

Special Education Paraprofessional

Pullman School District
01.2024 - 05.2024

Open Mic Host

The Land
08.2023 - 11.2024

Radio Host

KZUU
10.2022 - Current

Live Sound Technician

Palouse Music Community
09.2022 - Current

Caregiver

David and Barbara Plum
05.2022 - Current

Custodian

Los Altos School District
06.2018 - 07.2020

Freelance Audio Engineer

Self-Employed
09.2017 - Current

Lifeguard

City of Mountain View
06.2016 - 08.2017

Master of Arts - Music Technology

Southern Utah University

Bachelor of Arts - History

Washington State University

High School Diploma -

Mountain View High School

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