- Outdoor Recreation
- Watching Movies and TV Shows
- Music
- Baking
- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Williams Knighten
West Monroe,LA
Summary
Security Officer with expertise in incident reporting, emergency response, and access control. Enhanced safety and security through effective incident management and CCTV surveillance while delivering exceptional customer service. Focused on strengthening security measures and building customer trust.
Overview
30
30
years of professional experience
Work History
Security Officer
Glenwood Regional Medical
06.2025 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Parks and Recreation Worker
Monroe City
03.2024 - 03.2025
- Implemented maintenance protocols that extended the lifespan of park amenities and infrastructure.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping yearround.
Security Officer
Brosnan Security
06.2023 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Securitas Security Services USA
07.2022 - 03.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Corrections Officer
City Of Faith Work Release Program
09.2010 - 07.2021
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of residential areas and personal property for contraband.
- Facilitated group discussions to promote rehabilitation and conflict resolution among inmates.
- Developed and implemented security measures to enhance facility safety standards.
- Trained new staff on operational procedures and emergency response protocols.
Security Officer
U.S. Security Associates
08.2006 - 03.2008
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter unauthorized activities.
- Responded promptly to incidents, maintaining calm and order during emergencies.
- Documented reports of unusual activities and incidents for management review.
- Collaborated with law enforcement during investigations to enhance security measures.
Cashier
Kangaroo Gas Station
03.2005 - 08.2006
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register and ensured balanced drawers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of the store environment to enhance customer experience.
- Monitored inventory levels and restocked shelves to ensure product availability for customers.
Customer Service
MSNIA Dial Up
09.2001 - 09.2002
- Enhanced member retention through personalized engagement and excellent customer service.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Enhanced company reputation by providing exceptional customer service and support.
- Increased repeat business with exceptional customer service and friendly interactions.
Kennel Worker
Kazan Kennels
06.1997 - 08.1998
- Cleaned and sanitized kennels to maintain hygiene standards and promote animal health.
- Assisted in feeding, grooming, and exercising dogs ensuring their well-being and comfort.
- Implemented efficient cleaning routines, improving overall kennel cleanliness and organization.
Dishwasher
Pizza Q
08.1996 - 08.1996
- Sorted and rinsed dirty dishes, utensils, and kitchenware for optimal cleaning results.
Education
GED -
Ouachita Job Corp
Royal, ARUrban Forestry - Landscaping Tree Work
Ouachita Job Corp
Royal, ARSkills
- Incident management
- Access control
- CCTV surveillance
- Physical security
- General security
- Emergency response
- Report writing
- Customer service
Interests
Timeline
Security Officer
Glenwood Regional Medical
06.2025 - Current
Parks and Recreation Worker
Monroe City
03.2024 - 03.2025
Security Officer
Brosnan Security
06.2023 - 03.2024
Security Officer
Securitas Security Services USA
07.2022 - 03.2023
Corrections Officer
City Of Faith Work Release Program
09.2010 - 07.2021
Security Officer
U.S. Security Associates
08.2006 - 03.2008
Cashier
Kangaroo Gas Station
03.2005 - 08.2006
Customer Service
MSNIA Dial Up
09.2001 - 09.2002
Kennel Worker
Kazan Kennels
06.1997 - 08.1998
Dishwasher
Pizza Q
08.1996 - 08.1996
GED -
Ouachita Job Corp
Urban Forestry - Landscaping Tree Work
Ouachita Job Corp