Detailed Client Service Associate known for having great customer service skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Bilingual fluent in Spanish and English.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Piattini
Boston, Massachusetts
06.2022 - 11.2023
Communicated regularly with customers to gain insights into their needs.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Crew Leader
Gyu kaku
Brookline, Massachusetts
10.2019 - 06.2022
Analyzed customer feedback surveys to identify areas where improvements could be made
Trained new hires on job duties, safety protocols, and company policies.
Delegated daily tasks to team members to optimize group productivity.