Summary
Overview
Work History
Education
Skills
Timeline
Generic

Williams Pineda

Everett,MA

Summary

Detailed Client Service Associate known for having great customer service skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Bilingual fluent in Spanish and English.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Piattini
Boston, Massachusetts
06.2022 - 11.2023
  • Communicated regularly with customers to gain insights into their needs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Crew Leader

Gyu kaku
Brookline, Massachusetts
10.2019 - 06.2022
  • Analyzed customer feedback surveys to identify areas where improvements could be made
  • Trained new hires on job duties, safety protocols, and company policies.
  • Delegated daily tasks to team members to optimize group productivity.

Education

Freedom Trail Realty School
Online
01-2025

High School Diploma -

Revere High School
Revere, MA
05-2020

Skills

  • Time management
  • Team collaboration
  • Verbal and written communication
  • Customer service

Timeline

Assistant Manager

Piattini
06.2022 - 11.2023

Crew Leader

Gyu kaku
10.2019 - 06.2022

Freedom Trail Realty School

High School Diploma -

Revere High School
Williams Pineda