William "Trip" Burding
Nashville,Tennessee
Summary
Highly-motivated student and employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or as part of a team and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Music Publishing Intern
Big Machine Label Group
Nashville, TN
01.2024 - Current
- Helped to organize and consolidate internal songwriter catalog for all writers
- Created and edited lyric sheets for songs delivered by our writers
- Listened to new songs in our catalog and tagged them by various characteristics to prep them for Sync usage
- Created internal playlists of our Monthly Releases and a Valentines Day playlist that was sent out in our newsletter
- Organized and filed lyric sheets and audio demos sent in by our writers into their corresponding catalogs
- Attended weekly panels with speakers in various departments to gain insight into the larger scope of the business
- Researched the current publishing and songwriter markets to see trends and keep up with local signings
Software Trainer
Microsoft
Irvine, CA
03.2020 - 06.2022
- Provided training for software applications to groups of up to 700 people.
- Created innovative approaches to teaching complex concepts related to software usage.
- Collaborated with other trainers on the development and delivery of effective learning experiences.
- Maintained current knowledge about changes in relevant technologies or industry trends affecting product features or functionality.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Worked onsite and remotely to complete software implementation, design client training and provide client-tailored follow-up.
- Organized and maintained detailed records of training activities, including participant feedback.
Service Advisor
Microsoft
Mission Viejo, CA
07.2018 - 03.2020
- Maintained records of customer interactions and transactions.
- Assisted with scheduling appointments for service work to be performed on customer computers.
- Developed in-depth knowledge of products, services, and troubleshooting techniques.
- Collaborated closely with colleagues across departments to resolve complex customer service requests efficiently.
- Trained new hires on company policies and procedures related to the technical support department.
Education
BBA - Music Business
Belmont University
Nashville, TN12-2024
Associate of Arts - English Literature
Saddleback College
Mission Viejo, CA03.2020
Study Abroad Program - English Literature And English History
Oxford University
Oxford EnglandSkills
- Leadership Development
- Creative Solution Development
- Group Instruction
- Materials Preparation
- Business Administration
- Individualized Instruction
- Client Retention
- Coaching and Development
- Relationship Building
- Video Instruction
- Clear Communication
- Critical Thinking
- Database Management
- Public Speaking
- Strategic Planning
- Job Skill Building
- Training Method Development
Timeline
Music Publishing Intern
Big Machine Label Group
01.2024 - Current
Software Trainer
Microsoft
03.2020 - 06.2022
Service Advisor
Microsoft
07.2018 - 03.2020
BBA - Music Business
Belmont University
Associate of Arts - English Literature
Saddleback College
Study Abroad Program - English Literature And English History
Oxford University
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