Charismatic manager skilled in team building, leadership, and motivating teams to achieve effective results. Proven problem solver with a talent for building strong customer and client relationships. Skilled in independent decision-making and adept at thriving in diverse workplace environments.
Overview
4
4
years of professional experience
Work History
Dry Out Restoration
Lead Mitigation Technician
11.2023 - Current
Perform structural drying, mold remediation, and fire/smoke remediation (water extraction, demolition, structural cleaning, drying, pack-out, and odor control)
Effectively communicate with customers about scope of work, review necessary paperwork, and answer customer questions
Facilitate two-way communications with project manager, office admins, and other technicians to ensure customer needs and project details are communicated and managed appropriately.
Manage comprehensive job file documentation and notes to ensure complete and accurate project details (creating sketches, moisture maps, moisture readings, equipment logs, and room scope sheets)
EID Tag Program Manager
Where Food Comes From Inc.
11.2021 - 11.2023
Managed a team of individuals tasked with all sales of electronic cattle tags to more than 8,000 customers nationwide
Proactively engaged with customers on a daily basis to generate sales, address concerns, and ensure high levels of customer satisfaction
Organized daily processes of product shipping from boxing inventory to handoff of packaging to delivery companies
Conducted daily and monthly detailed inventory counts using Excel, maintaining accurate records of all inventory of products sold in house
Management Trainee
Seaboard Foods
06.2020 - 02.2021
Participated in formal training to manage large commercial pork production facilities; sow farms, nurseries, and finish farms
Supported Farm Manager with scheduling, employee oversight, daily tasks and filled in for management when absent
Ensured that all production targets were met and completed weekly production analysis reports for management review
Performed procedural tasks including monitoring, cleaning, and treating of farm and animals to support safety protocols
Watch & Protect Lead Technician/Employee Trainer at Watch & Protect Lead Technician/Employee TrainerWatch & Protect Lead Technician/Employee Trainer at Watch & Protect Lead Technician/Employee Trainer