Willianis Morales
Alpharetta,GA
Summary
Dynamic professional with a proven track record at La Parrilla Restaurant, excelling in customer service and kitchen communication. Adept at menu item recommendation and food presentation, enhancing guest satisfaction. Demonstrated ability to maintain cleanliness and organization, contributing to efficient operations. Recognized for fostering repeat business through exceptional service and proactive communication. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Waiter
La Parrilla Restaurant
Alpharetta , GA
09.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area and service stations.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Took orders from patrons accurately and efficiently.
- Provided excellent customer service to ensure repeat customers.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Kindergarten Tutor
Legacy Academy Suwanee
Suwanee, Georgia
07.2024 - 08.2024
- Assisted teachers in preparing classroom materials and lesson plans.
- Helped manage classroom behavior through positive reinforcement techniques.
- Organized and participated in school events to foster community involvement.
- Supported teachers in preparing materials for lessons and projects.
- Monitored lunchroom duties including setting up tables, cleaning up after meals, supervising mealtime conversations.
Walmart
Bakery Department
Alpharetta, Georgia
07.2023 - 07.2024
- Maintained cleanliness and organization of production area and equipment.
- Prepared dough for baking according to recipe specifications.
- Measured ingredients accurately for production recipes.
- Organized supplies in designated storage areas to ensure easy access when needed.
- Operated automated bakery machinery in accordance with safety regulations.
Education
High School Diploma -
Vinicio Andrade Bravo
Maracaibo, Zulia 06-2014
Skills
- Kitchen communication
- Liquor, wine, and food service
- Menu item recommendation
- Food preparation knowledge
- Food presentation
- Menu memorization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Waiter
La Parrilla Restaurant
09.2024 - Current
Kindergarten Tutor
Legacy Academy Suwanee
07.2024 - 08.2024
Walmart
Bakery Department
07.2023 - 07.2024
High School Diploma -
Vinicio Andrade Bravo
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