Hi, I’m
Willianys Vargas
Chicago,IL
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
2
years of professional experience
5
years of post-secondary education
Work History
Starbucks Normal, Illinois
Barista
08.2021 - 05.2022
Job overview
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
BurlingtonChicago , Illinois
Cashier
05.2021 - 08.2021
Job overview
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Mentored new team members on sales software system operation.
QdobaNormal , Illinois
Line Server
10.2019 - 05.2020
Job overview
- Assisted cashiers with processing customer payments and documenting orders.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Took customer orders and prepared take-out items.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Prepared ingredients and recipe components ahead of time.
- Inspected appliances, commercial fryers and ovens to verify proper working order.
- Received and stored incoming supplies according to procedures.
- Cleaned and sanitized surfaces, tools and equipment.
- Provided exemplary service to students, staff and visitors.
Education
Pritzker College PrepChicago, IL
High School Diploma
08.2015 - 06.2020
Skills
Exceptional customer service
Cash Handling
Professional demeanor
Fluent in Spanish and English
Adaptive and creative
Product and service sales
Problem-solving skills
Cash register operation
Timeline
Barista
Starbucks
08.2021 - 05.2022
Cashier
Burlington
05.2021 - 08.2021
Line Server
Qdoba
10.2019 - 05.2020
Pritzker College Prep
High School Diploma
08.2015 - 06.2020