Hi, I’m
Willianys Vargas
Chicago,IL
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
2
years of professional experience
5
years of post-secondary education
Work History
Starbucks Normal, Illinois
Barista
08.2021 - 05.2022
Job overview
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
BurlingtonChicago , Illinois
Cashier
05.2021 - 08.2021
Job overview
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
- Mentored new team members on sales software system operation.
QdobaNormal , Illinois
Line Server
10.2019 - 05.2020
Job overview
- Assisted cashiers with processing customer payments and documenting orders.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Took customer orders and prepared take-out items.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Prepared ingredients and recipe components ahead of time.
- Inspected appliances, commercial fryers and ovens to verify proper working order.
- Received and stored incoming supplies according to procedures.
- Cleaned and sanitized surfaces, tools and equipment.
- Provided exemplary service to students, staff and visitors.
Education
Pritzker College PrepChicago, IL
High School Diploma
08.2015 - 06.2020
Skills
Exceptional customer service
undefinedTimeline
Barista
Starbucks
08.2021 - 05.2022
Cashier
Burlington
05.2021 - 08.2021
Line Server
Qdoba
10.2019 - 05.2020
Pritzker College Prep
High School Diploma
08.2015 - 06.2020
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Maria Lourdes CruzMaria Lourdes Cruz
Certified Pharmacy Technician at CVS CaremarkCertified Pharmacy Technician at CVS Caremark