Willie Armstrong
Yonkers
Summary
Dependable and hard-working professional with a strong background in customer service, team leadership, and hands-on labor. Over 5 years experience working in fast-paced environments, and physical labor from both paid and unpaid work. Known for reliability, adaptability, and getting the job done right-whether it's behind the counter or on the floor.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Grocery Team Member
Decicco and Sons
Ardsley
11.2021 - Current
- Stocked shelves with grocery items daily.
- Collaborated with team members to ensure efficient store operations.
- Monitored inventory levels, reported shortages to management promptly.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of store displays and aisles.
Assistant Manager
Deep Indian Kitchen
New York
11.2017 - 10.2021
- Assisted in managing daily operations of food production and distribution.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated training sessions for new team members on operational procedures.
- Implemented inventory management practices to optimize stock levels.
- Developed schedules to ensure efficient staffing during peak hours.
- Collaborated with procurement team to source quality ingredients for meal preparation.
- Monitored compliance with food safety regulations and internal standards.
Unpaid Labor Renovation Assistant
Larry Bloom- Owner of DIK Location
New York
05.2021 - 09.2021
- Maintained cleanliness and organization of work areas to ensure safety protocol.
- Completed variety of physical labor tasks.
- Assisted with basic maintenance tasks such as sweeping, mopping, and glass cleaning.
- Applied grout and caulk to repair and seal bathroom, kitchen and tile surfaces that improves appearance and prevent water damage.
- Applied a variety of paint finishes using brushes, rollers, and spray equipment.
Team Member
Dunkin Donuts
Ardsley
09.2016 - 11.2017
- Prepared and served coffee and food items to customers efficiently.
- Maintained cleanliness of work area and dining space throughout shifts.
- Operated cash register, processing customer transactions accurately.
- Assisted in training new team members on operational procedures.
- Stocked inventory by organizing supplies and restocking shelves as needed.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Followed food safety guidelines to ensure product quality and safety standards.
- Collaborated with team members to streamline daily operations and improve workflow.
Education
Riverside High School
Yonkers, NYSkills
- Proficient in Microsoft Office & Google Workspace
- Strong Work Ethic
- Time Management
- Adaptability
- Attention to detail
- Multi- Tasking
- Team collaboration
- Effective communication
- Store maintenance
- Cleanliness and hygiene
Timeline
Grocery Team Member
Decicco and Sons
11.2021 - Current
Unpaid Labor Renovation Assistant
Larry Bloom- Owner of DIK Location
05.2021 - 09.2021
Assistant Manager
Deep Indian Kitchen
11.2017 - 10.2021
Team Member
Dunkin Donuts
09.2016 - 11.2017
Riverside High School