Self-motivated professional with a proven track record of handling various tasks in fast-paced environments. Dedicated to enhancing customer satisfaction. Accomplished in providing assistance and addressing inquiries.
Overview
2
2
years of professional experience
Work History
Grocery Team Member
Walmart
Hoover, Alabama
07.2024 - Current
Coordinated e-commerce orders with pick-up schedules
Assisted customers in locating items, answered questions about product features and prices.
Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
Collaborated with team members to determine appropriate solutions for customer requests or problems.
Operations Associate
Hoover Met Stadium
Hoover, AL
02.2024 - 07.2024
Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
Organized the warehouse layout to optimize space utilization and streamline operations.
Collaborated with other departments to coordinate activities related to operations management.
Team Member
Whatabuger
Hoover, AL
12.2023 - 07.2024
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Organized inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Collaborated with team members to maximize productivity and efficiency.
Customer Service Representative
Publix
Hoover, AL
04.2023 - 11.2023
Provided expedited resolutions to customer issues, delivering superior levels of customer service.
Achieved high levels of customer satisfaction by resolving issues with expertise and a friendly approach.
Assisted customers in various aspects such as product selection, ordering, billing, returns, exchanges, and technical support.