Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Quote
Websites
Languages
Affiliations
Work Availability
Interests
Accomplishments
Generic
WILLIE BRANCH

WILLIE BRANCH

Associate Professional Clinical Counselor (APCC)
El Cajon,CA

Summary

I am a loyal, dedicated, and highly motivated individual who is both ambitious and committed to ethical principles. I have extensive experience in social services and bus operations.

Learning has always been a passion of mine, and I find challenges to be particularly interesting. While I am a strong team player, I am also capable of working independently on individual projects. I am seeking an opportunity to apply my extensive personal and corporate experience in an organization that places a strong emphasis on growth and development.

As a healthcare professional and home companion, I have a strong history of supporting clients in business environments by providing comprehensive administrative assistance. My skills include clerical tasks, project support, scheduling, time management, assignment prioritization, and customer service. I excel at resolving issues quickly, managing conflicting priorities, and remaining flexible in order to exceed organizational goals.

Overview

16
16
years of professional experience
8
8
years of post-secondary education

Work History

Professional Bus Operator

San Diego Metropolitan Transit Systems
12.2014 - Current
  • Increased rider retention through courteous and professional interactions with passengers, addressing their concerns, and answering questions.
  • Assisted disabled passengers, ensuring comfortable boarding, seating, and disembarking from bus.
  • Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
  • Participated in ongoing training programs to stay current on industry trends, safety guidelines, and company policies.
  • Improved route performance by contributing feedback during regular meetings with supervisors regarding potential improvements or challenges faced on specific routes.
  • Maintaining a strong attendance record demonstrates reliability as an essential team member who is consistently available for assigned shifts.
  • Provided exceptional customer service to passengers, addressing inquiries and resolving concerns promptly and professionally.

Clinical Mental Health Counseling Intern

Waking Up on The Toilet
11.2023 - 11.2024
  • Assist clients in improving their coping skills through evidence-based therapeutic interventions, including Cognitive-Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
  • Enhanced client well-being by conducting comprehensive mental health assessments and developing individualized treatment plans.
  • Provided psychoeducation on various mental health topics during workshops for community members, increasing awareness of available support resources.
  • Supported the development of client coping strategies by teaching mindfulness techniques and stress reduction exercises.
  • Developed culturally sensitive therapeutic approaches tailored to meet the unique needs of diverse clientele.

Home Health Caregiver

IHHS
01.2016 - 08.2024
  • Provided physical assistance for mobility, promoting independence and safety in home environments.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Supported emotional well-being of residents through companionship services such as reading aloud or playing games during downtime.
  • Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
  • Developed rapport to create a safe and trusting environment for the care of one individual at a time.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.

Residential Advisor

Mi Casa Group Home
04.2009 - 10.2014
  • Developed and executed effective conflict resolution strategies to maintain harmonious residential atmosphere.
  • Cultivated sense of belonging among residents by fostering meaningful connections between individuals from diverse backgrounds.
  • Served as liaison between residents and housing management, effectively communicating feedback from both parties.
  • Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies, and personal concerns.
  • Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
  • Planned and organized social and educational activities to promote community building and personal development.

Education

Master of Science - Clinical Mental Health Counseling

Grand Canyon University
Phoenix, AZ
08.2020 - 10.2024

Bachelor of Science - Clinical Psychology

Grand Canyon University
Phoenix, AZ
03.2016 - 02.2020

Skills

Anxiety treatment

Suicide risk assessment

Depression treatment

Multicultural competence

Individual counseling

Behavioral assessment

Treatment Planning

Grief counseling

Anger management

Career counseling

Behavior modification

Cognitive behavioral therapy (CBT) expert

REFERENCES

Available upon request

Timeline

Clinical Mental Health Counseling Intern

Waking Up on The Toilet
11.2023 - 11.2024

Master of Science - Clinical Mental Health Counseling

Grand Canyon University
08.2020 - 10.2024

Bachelor of Science - Clinical Psychology

Grand Canyon University
03.2016 - 02.2020

Home Health Caregiver

IHHS
01.2016 - 08.2024

Professional Bus Operator

San Diego Metropolitan Transit Systems
12.2014 - Current

Residential Advisor

Mi Casa Group Home
04.2009 - 10.2014

Quote

"If I let myself really understand another person, I might be changed by that understanding. And we all fear change. So as I say, it is not an easy thing to permit oneself to understand an individual.
Carl R. Rogers

Languages

English
Full Professional

Affiliations

  • American Counseling Association (ACA)
  • Association for Spiritual, Ethical, and Religious Values in Counseling (ASERVIC)
  • The National Society of Collegiate Scholars
  • Association for Multicultural Counseling and Development (AMCD)
  • American Psychological Association (APA)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Interests

Culinary Arts

Sport Fishing

Traveling/Exploring nature

Volunteer work/Servanthood

Music

Accomplishments

- I am the first person in my family to earn a Master's Degree, which I completed just two months after the passing of my mother, showcasing my perseverance during a challenging time.
- I developed and implemented individualized treatment plans tailored to diverse needs, resulting in multiple positive outcomes for clients.
- I demonstrated strong communication and interpersonal skills during therapy sessions.
- I displayed excellent active listening, empathy, and client-focused communication, creating a safe and therapeutic environment for all clients.

WILLIE BRANCHAssociate Professional Clinical Counselor (APCC)