Willie Brown
Fort Myers
Summary
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
23
23
years of professional experience
Work History
Delivery Driver
Carrier Express
Fort Myers
11.2021 - 12.2024
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Notified customers of delays to decrease calls to support.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Reported delays and accidents to stations using telephones or two-way radios.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Maintained accurate records of goods delivered and collected payments as required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Drove safely in all weather conditions including rain.
Delivery Driver
Decks and Docks
Cape Coral
03.2014 - 10.2021
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Notified customers of delays to decrease calls to support.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Reported delays and accidents to stations using telephones or two-way radios.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Maintained accurate records of goods delivered and collected payments as required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Drove safely in all weather conditions including rain.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Assisted warehouse personnel in packing orders when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Checked tires for proper inflation before leaving on each route.
- Processed shipment documents neatly and efficiently for each load.
- Monitored fuel level throughout shift and refueled when necessary.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Utilized street maps to plan and determine most efficient routes.
- Kept accurate logs of all deliveries and trips.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Contacted customers prior to delivery to coordinate delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified accuracy of items loaded onto truck against shipping documents.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Utilized GPS and maps for efficient route planning.
- Loaded and unloaded vehicles at distribution center and delivery address.
Commercial Truck Driver
Zurla Trucking
Fort Myers
01.2006 - 12.2013
- Inspected vehicles for mechanical items and safety issues before each trip.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Followed regular schedule of pickups for individual customers and groups.
- Pull orders then load trucks and made deliveries
- Provided excellent customer service when delivering products or services.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Delivered goods to customers in a timely manner.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Reacted decisively and quickly to protect spoilage.
- Updated daily logs with information on mileage, damages and customer concerns.
- Retained valid proof of insurance and registration in vehicles.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Utilized organizational and trip planning talents to map out best delivery routes.
- Managed time efficiently by planning routes ahead of time based on delivery orders.
- Coordinated with loading personnel to ensure proper securement of loads in trailer.
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Assisted in loading and unloading operations when needed using forklifts or pallet jacks.
- Checked all main equipment operations areas every day to verify truck safety and performance, completing basic repairs and reporting larger issues.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Logged driving hours and fuel usage data on time to keep reports current.
- Maintained safe driving habits to protect property and general public on roadways.
- Offered exemplary service to customers, responded to inquiries, and escalated issues to professionals.
- Loaded, balanced, and secured product to safely transport goods.
- Partnered with dispatch to stay on top of customer needs and adjust plans to accommodate last-minute changes.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Performed regular inspections and completed vehicle repairs.
- Recorded expenses and maintained receipts.
Ready Mix Driver
Khriling Cement
Fort Myers
01.2002 - 11.2005
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Worked safely when accessing work sites, unloading concrete and exiting construction areas.
- Obtained signatures needed to complete and process paperwork.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Assisted in loading and unloading materials from truck when needed.
- Performed regular inspections and completed vehicle repairs.
- Notified supervisors if there were any mechanical issues with the truck during operations.
- Checked traffic, weather and special conditions like construction when planning routes.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Performed vehicle inspections and regular maintenance.
- Managed paperwork related to deliveries such as bills of lading, manifests.
- Worked well with dispatchers to communicate route and schedule changes.
- Communicated with dispatchers regarding delivery times and locations.
- Responded quickly and effectively to emergency situations involving the vehicle or load.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Completed inspections before and after trips to uncover and note deficiencies.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Processed shipment documents neatly and efficiently for each load.
- Prevented concrete build-up by washing after deliveries and spraying non-stick compounds onto surfaces.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Inspected truck for defects before leaving the plant or yard.
- Maintained accurate and thorough documentation of all jobs.
- Kept paperwork in order, getting delivery tickets signed and returned to company.
- Adhered to federal, state, local regulations governing transportation of hazardous materials and waste products.
- Delivered concrete mix to customers' specified destinations in a timely manner.
- Ensured that all required documents were completed accurately and on time.
- Loaded concrete mix into ready-mix truck according to customer specifications.
- Cleaned trucks after each shift to maintain appearance standards.
- Maintained safe driving habits to protect property and general public on roadways.
- Drove ready-mix truck safely to job sites in a timely manner while obeying all traffic laws.
- Checked vehicle's fluid levels, tires, brakes, and other safety equipment.
- Pushed and pulled loads according to instructions.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Followed regular schedule of pickups for individual customers and groups.
- Followed company policies and procedures for safe operation of the vehicle at all times.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Maintained accurate records of deliveries including invoices, manifests, and log books.
Education
Commercial Truck Driving
Suncoast Driving School
Tampa, FL02-2001
High School Diploma -
Mariner High
Cape Coral, FL06-1993
Skills
- Load securing
- Route planning
- Vehicle maintenance
- Delivery documentation
- Customer communication
- Time management
- Safety compliance
- GPS navigation
- Emergency repairs
- Problem solving
- Inventory management
- Record keeping
- Customer service
- Traffic regulations
- Delivery scheduling
- Attention to detail
- Vehicle systems
- Basic vehicle repair
- Materials transport
- DOT compliance
- Safe driving record
- Vehicle cleaning and maintenance
- Clear communication
- Mileage tracking
- Freight expertise
- Weather adaptability
- Responsible driver
- OTR driving
- Fuel efficiency
- Advanced planning
- Verbal and written communication
- Punctual and reliable
- Local routes
- Cargo handling
- Commercial driving
- Courteous and polite demeanor
- Order verification
- Problem-solving
- Clean driving record
- Auto delivery
- Loading and unloading
- Experienced manual transmission driver
- Delivery schedule development
- Safe driving
- Quality assurance
- Heavy hauling
- Local delivery
- Excellent sense of direction
- Trip planning
- Map reading and navigation skills
- Equipment monitoring
- Dispatch communication
- Exceptional written and verbal communication skills
- Client relationship management
- Defensive driver training
- Teamwork and collaboration
- Multitasking and organization
- Valid class B commercial Driver's license
- Adaptability and flexibility
- Vehicle inspections
- Dependable and reliable
- Defensive driving
- Database management
- Clean MVR
- Current CDL license
- Documentation and reporting
- Payment collection
- Traffic laws
- Pallet jack and hand truck operation
- Route logs
Timeline
Delivery Driver
Carrier Express
11.2021 - 12.2024
Delivery Driver
Decks and Docks
03.2014 - 10.2021
Commercial Truck Driver
Zurla Trucking
01.2006 - 12.2013
Ready Mix Driver
Khriling Cement
01.2002 - 11.2005
Commercial Truck Driving
Suncoast Driving School
High School Diploma -
Mariner High