Willie Burkes
Irving
Summary
Driven Shift Supervisor with a strong focus on team leadership, occupational safety, and workforce development. Expertise in training new employees and managing efficient payroll processing. Committed to enhancing operational effectiveness and maintaining compliance with safety standards.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
SP Plus Transportation/Metropolis Technologies
Dallas, TX
03.2020 - Current
- Supervise team operations to ensure compliance with safety protocols and uphold customer service standards.
- Organize shift schedules to support maximum workforce effectiveness.
- Train new employees on operational procedures and company policies.
- Administer driver overtime management and distribution in compliance with company and union policies.
- Execute bi-weekly payroll processing to ensure timely employee compensation.
- Generate daily, monthly, and timely reports in compliance with DFW Airport requirements.
Yard Coordinator
U.S. Logistics Solutions
Grapevine, TX
12.2017 - 01.2025
- Implemented systems to monitor and verify the status of 150 semi-trailers distributed among three distinct warehouse yards.
- Directed yard inventory management, ensuring precise documentation of equipment and materials.
- Executed safe backing of semi trailers into designated dock doors and parking lanes.
Independent Driver
Uber Technologies Inc.
San Francisco, CA
01.2016 - 12.2017
- Executed safe and timely rides for Uber passengers, ensuring satisfaction with each journey.
Shift Supervisor
ABM Industries
Dallas, TX
08.2016 - 08.2017
- Coordinated shift dispatch responsibilities while addressing customer inquiries and concerns effectively.
- Organized bus schedules for cleaning, fueling, and preventative maintenance operations.
- Conducted orientation and training for new hires, emphasizing adherence to operational procedures and company policies.
- Utilized Microsoft Word and Excel to generate comprehensive daily reports for airport quality assurance.
- Conducted pre-shift inspections of drivers, ensuring compliance with uniform standards, CDL requirements, and DOT medical card regulations.
- Facilitated transportation of passengers between parking lots airport terminals.
Driver Manager
New World International
Irving, TX
03.2010 - 01.2016
- Coordinated daily driver schedules and routes, focusing on maximizing operational efficiency.
- Oversaw maintenance and management of 52 company vehicles.
- Facilitated driver training initiatives focused on elevating safety compliance and optimizing performance outcomes.
- Oversaw maintenance and management of 52 company vehicles.
- Reconciled daily cash and credit receipts to ensure accurate financial reporting.
- Calculated and verified weekly payroll for drivers, adhering to company policies and regulations.
- Facilitated monthly safety meetings to enhance workplace safety awareness.
- Engaged in cold calling and follow-up communications to enhance customer relationships and drive sales opportunities.
Education
Associate of Science - Finance
Cleveland State University
Cleveland, Ohio, OHSkills
- Class B CDL with passenger endorsement
- Workforce development
- Occupational safety
- Team leadership
- Efficient payroll processing with Kronos and Dimensions
- Basic Microsoft Word and Excel
- Basic Google Sheets and Docs
- Effective time management
Timeline
Shift Supervisor
SP Plus Transportation/Metropolis Technologies
03.2020 - Current
Yard Coordinator
U.S. Logistics Solutions
12.2017 - 01.2025
Shift Supervisor
ABM Industries
08.2016 - 08.2017
Independent Driver
Uber Technologies Inc.
01.2016 - 12.2017
Driver Manager
New World International
03.2010 - 01.2016
Associate of Science - Finance
Cleveland State University