

Self-starting, charismatic and mission-driven professional with medical knowledge stemming from experience in phlebotomy and insurance claims processing. Capitalizes on 10 years of experience in client-facing roles, complemented by excellent communication, interpersonal, and leadership skills, to orchestrate and drive top-tier customer service. Readily adapts to shifting priorities in fast-paced, high-volume settings requiring attention to detail, diligence, and consummate accuracy. Background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Certified Clinical Medical Assistant, Has successfully completed the requirements set forth by the NHA as a Certified Clinical Medical Assistant with the National Health Care Association.
Basic Life Support, Has successfully completed the requirements set forth by the American Red Cross as CPR certified by the American Red Cross.
Served as Minority Inspector obtaining voter signatures in the 2024 Primary elections, maintaining ballot secrecy and confidentiality; Provided ballots to registered voters and instructions on proper voting methods; Prepared, cleaned, and maintained polling stations for the 32nd Ward, 13th Division
Assisted in setting up for event by filling up cups with water; Joined other volunteers in cleaning up by picking up trash scattered in event area; Encouraged runners in event to keep going by handing out water bottles
Assisted in removing trash from state beaches, effectively reducing the amount of pollution and debris entering the ocean