Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Carraway

Gwynn Oak,MD

Summary

Proven track record in enhancing operational efficiency, evidenced by my role at Amazon where I streamlined inventory management and shipment processes. Skilled in load planning and problem-solving, I excel in fast-paced environments, demonstrating professionalism and excellent communication. Achieved significant improvements in deadline adherence and damage prevention, contributing to higher customer satisfaction and team performance.

Overview

7
7
years of professional experience

Work History

Packing Handler

Amazon
08.2023 - Current
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Executed month-end inventory counts to identify discrepancies.
  • Maintained clean, neat and organized stockroom for easy access to goods.

Security Officer

Allied Universal Security Services
03.2021 - 09.2022
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Responded quickly to incidents and assessed active situations for security concerns.

Security Officer

Professional Security Consultants
09.2019 - 02.2022
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Crew Member Cook

Burger King
10.2019 - 04.2020
  • Kept kitchen up to code for health and safety inspections.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Operated grills, fryers and ovens to cook food items.
  • Communicated with management on food inventory stock to request order placement.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Trained and assisted new kitchen staff members.
  • Monitored food temperatures to meet quality and safety standards.

Crew Manager

McDonald's
08.2018 - 03.2020
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Sales Associate

Five Below
09.2018 - 11.2018
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Crew Member Cook

McDonald's
05.2017 - 01.2018
  • Kept kitchen up to code for health and safety inspections.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Operated grills, fryers and ovens to cook food items.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Learned new menu offerings and options easily to assist customers with selecting items.


Education

High School Diploma -

Edmondson Westside High School
06.2019

Skills

  • Load Planning
  • Deadline Adherence
  • Damage Prevention
  • Stock Rotation
  • Warehouse Safety
  • Item tracking
  • Product Labeling
  • Multitasking Abilities
  • Team building
  • Work Well Under Pressure
  • Problem-Solving
  • Professionalism
  • Excellent Communication

Timeline

Packing Handler

Amazon
08.2023 - Current

Security Officer

Allied Universal Security Services
03.2021 - 09.2022

Crew Member Cook

Burger King
10.2019 - 04.2020

Security Officer

Professional Security Consultants
09.2019 - 02.2022

Sales Associate

Five Below
09.2018 - 11.2018

Crew Manager

McDonald's
08.2018 - 03.2020

Crew Member Cook

McDonald's
05.2017 - 01.2018

High School Diploma -

Edmondson Westside High School

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Willie Carraway