Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Willie Celaya

Service Technician
San Antonio,TX

Summary

Proven Specialty Technician at Smart Care Solutions, excelling in diagnosing and repairing complex beverage equipment. Skilled in electrical systems and troubleshooting, with strong customer service abilities. Consistently enhanced equipment uptime through proactive maintenance and clear communication, driving customer satisfaction and operational efficiency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Specialty Technician 2

Smart Care Solutions
San Antonio, TX
04.2022 - Current

Service and repair of Schaerer Coffee Art and Franke A800/A1000 espresso machines also Schaerer Service certified.

Bunn Frazil, Vivreau water systems service and repair. Bunn, Wilbur Curtis, and Fetco drip brewer repair.

Diagnosing and resolving technical issues in beverage equipment, ensuring optimal performance and customer satisfaction. Collaboration with team members to implement improvements, enhancing efficiency in equipment maintenance. Proactively identifying potential equipment failures through routine inspections, implementing corrective actions before issues escalate to costly repairs or downtime.

Achieving customer satisfaction through timely completion of service requests and clear communication of technical information.

Electronic Security Technician

Tekk Force
San Antonio, TX
04.2021 - 04.2022

Installed and configured electronic security systems, ensuring optimal functionality and compliance with safety standards. Conducted routine maintenance and troubleshooting for security equipment, enhancing system reliability and performance.

.

Service Technician

Aramark Refreshment Services
San Antonio, TX
01.2008 - 10.2020

Installed, maintained, and repaired coffee and tea brewing equipment, hot and cold water dispensers, ice makers, and hot and cold beverage, and food and snack vending machines. Position also required strong customer service skills.

Installation / Service Technician

Wachter Network Services
Charlotte, NC And Grand Prairie, Texas
03.2002 - 01.2008

Installed, and serviced voice and data networks. Installed, terminated, spliced, and/or replaced Cat 3 voice, Cat 5 data, RG6 and RG11 coaxial, and various types of fiber optic cable. Also acquired proficiency in scissor lift operation.

Education

No Degree - General Studies

Pablo Alto College
San Antonio, TX
05-2010

High School Diploma -

John Jay High
San Antonio, TX
06-1984

Skills

  • Electrical systems
  • Network diagnostics
  • Troubleshooting
  • Mechanical aptitude
  • Customer service
  • Problem-solving
  • Maintenance and repairs
  • Works Well Under Pressure
  • Installation and repair
  • Verbal and written communication
  • Power Tools and Equipment
  • Customer interaction

Certification

Schaerer Certified Technician

Timeline

Specialty Technician 2

Smart Care Solutions
04.2022 - Current

Electronic Security Technician

Tekk Force
04.2021 - 04.2022

Service Technician

Aramark Refreshment Services
01.2008 - 10.2020

Installation / Service Technician

Wachter Network Services
03.2002 - 01.2008

No Degree - General Studies

Pablo Alto College

High School Diploma -

John Jay High
Willie CelayaService Technician