
Proven Specialty Technician at Smart Care Solutions, excelling in diagnosing and repairing complex beverage equipment. Skilled in electrical systems and troubleshooting, with strong customer service abilities. Consistently enhanced equipment uptime through proactive maintenance and clear communication, driving customer satisfaction and operational efficiency.
Service and repair of Schaerer Coffee Art and Franke A800/A1000 espresso machines also Schaerer Service certified.
Bunn Frazil, Vivreau water systems service and repair. Bunn, Wilbur Curtis, and Fetco drip brewer repair.
Diagnosing and resolving technical issues in beverage equipment, ensuring optimal performance and customer satisfaction. Collaboration with team members to implement improvements, enhancing efficiency in equipment maintenance. Proactively identifying potential equipment failures through routine inspections, implementing corrective actions before issues escalate to costly repairs or downtime.
Achieving customer satisfaction through timely completion of service requests and clear communication of technical information.
Installed and configured electronic security systems, ensuring optimal functionality and compliance with safety standards. Conducted routine maintenance and troubleshooting for security equipment, enhancing system reliability and performance.
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Installed, maintained, and repaired coffee and tea brewing equipment, hot and cold water dispensers, ice makers, and hot and cold beverage, and food and snack vending machines. Position also required strong customer service skills.
Installed, and serviced voice and data networks. Installed, terminated, spliced, and/or replaced Cat 3 voice, Cat 5 data, RG6 and RG11 coaxial, and various types of fiber optic cable. Also acquired proficiency in scissor lift operation.
Schaerer Certified Technician