Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Willie Crowson

Willie Crowson

San Marcos

Summary

Dynamic and results-driven professional with extensive experience in customer service at 54th Street Grill & Bar. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in sales techniques and digital marketing, consistently delivering exceptional service while training new staff to uphold high standards.

Overview

5
5
years of professional experience

Work History

Server

54th Street Grill & Bar
San Marcos
10.2024 - Current
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Willie's Grill & Icehouse
Kyle
03.2024 - 09.2024
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Assisted in training new servers.

Server

Cracker Barrell
Allen
01.2023 - 02.2024
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Delivery Driver

Spazzo's Resturant
Allen
05.2022 - 08.2022
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Sales Associate

Tommy Hilfiger
Allen
10.2021 - 04.2022
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Cashier

Market Street
Allen
01.2020 - 09.2021
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Bachelor of Business - Marketing

Texas State University
San Marcos, TX
05-2027

Skills

  • Digital marketing
  • Content creation
  • Social media marketing
  • Brand management
  • Customer service
  • Market research
  • Critical thinking
  • Sales techniques
  • Team member support

Affiliations

  • Philanthropy Chairman of Phi Gamma Delta

Accomplishments

  • Philanthropic Endeavors award

References

References available upon request.

Timeline

Server

54th Street Grill & Bar
10.2024 - Current

Server

Willie's Grill & Icehouse
03.2024 - 09.2024

Server

Cracker Barrell
01.2023 - 02.2024

Delivery Driver

Spazzo's Resturant
05.2022 - 08.2022

Sales Associate

Tommy Hilfiger
10.2021 - 04.2022

Cashier

Market Street
01.2020 - 09.2021

Bachelor of Business - Marketing

Texas State University

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