Willie Dyous
Albany,GA
Summary
-Over the years, I have received several promotions. Starting as a teller and working my way up to an assistant head teller & then moving on to a personal banker (MSR II Loan Processor).
-I have also received certificates for BSA & standards banking security compliance.
-Was a top processor of loans and products.
Overview
19
19
years of professional experience
Work History
Assistant Head Teller & MSR II
First Choice Credit Union
West Palm Beach, FL
01.2021 - 04.2025
- Mentored junior staff members, providing guidance and support to develop their teller duties and responsibilities.
- Processor of Loans (Signature, Debt Consolidation, Auto, Refinance & Private sales).
- Opening New Accounts (CD’s, Money Market Accounts, Savings/Checking Accounts, High Yield Accounts).
- Ordering Debit Cards and processing temporary debit cards.
- Processing Domestic Wires, ACH disputes & Stop payments.
Teller & Member Services
Credit Union Service Center Inc.
Palm Beach Gardens, FL
03.2006 - 03.2021
- I worked for the company 14 years.
Teller/Member Service Representative
Credit Union Service Center
Palm Beach Gardens, FL
03.2006 - 03.2020
- I worked for the company 14 years.
Education
High school or equivalent - General Ed.
John I. Leonard High School
Greenacres, FLSkills
- Bank Teller
- CSR
- MSR II
- Loan Processor
- Customer Care
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
Timeline
Assistant Head Teller & MSR II
First Choice Credit Union
01.2021 - 04.2025
Teller & Member Services
Credit Union Service Center Inc.
03.2006 - 03.2021
Teller/Member Service Representative
Credit Union Service Center
03.2006 - 03.2020
High school or equivalent - General Ed.
John I. Leonard High School