Jennifer Vasquez
Salem,MA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Compassionate home care and CNA focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Motivated banking professional with experience in delivering exceptional customer service, cash handling, and cross-selling bank products. Known for maintaining accurate transaction records, demonstrating strong numeracy skills and adhering to regulatory requirements. Have contributed positively to team efforts through effective communication and problem-solving abilities. Possess strong knowledge of banking principles and procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bank Teller
M&T Bank
Salem, MA
2024.11 - Current
- Assisted customers with ordering checks, and setting up online banking services.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Performed cash handling duties including counting currency, coins and checks.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Educated customers about different types of banking services available at the branch.
- Provided assistance to other tellers during peak business hours as needed.
- Welcomed customers and offered pleasant service during entire transaction.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
GENERAL MANAGER
McDonald's
Salem, MA
2014.11 - 2024.02
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Managed shrink processes and inventory levels for corrective planning to save costs
Education
High School Diploma -
Methuen High School
Methuen, MA06.2014
High School Diploma - Medical Assistant
North Shore Community College
Danvers, MASkills
- Schedule Management
- Food safety
- Training & Development
- Retail management
- Payroll
- Retail sales
- Computer skills
- Store management
- Supervising experience
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Leadership
- Performance management
- Management
- Food service management
- Customer service
- Food preparation
- Restaurant experience
- Time management
- Hospitality
- Hotel experience
- Budgeting
- Quick service & fast restaurant
- Team development
- Bank reconciliation
- Communication skills
- Cash register
- Hospitality management
- Inventory management
- Staff training and development
- Performance improvements
- Customer experiences
- Supervision and training
- Client documentation
- Policy/program development
- Compassionate client care
- Cross-functional team management
- Care plan management
- Sales team development
- Community activities
- Cash handling
- Computer literacy
- Staff training
- Food production
- Bank teller
- Food service
- Staff supervision
- Shift management
- POS
- Communications
- Schedule management
- Team management
Certification
- ServSafe
- Driver's License, 05/01/15, 05/31/27
Timeline
Bank Teller
M&T Bank
2024.11 - Current
GENERAL MANAGER
McDonald's
2014.11 - 2024.02
High School Diploma -
Methuen High School
High School Diploma - Medical Assistant
North Shore Community College