Carissa Slidell Ciha LA
Slidell,LA
Summary
Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership.
Overview
5
5
years of professional experience
Work History
Bank Teller
Hancock Whitney
Slidell, LA
03.2019 - Current
- Serves customers by completing account transactions.
- Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
- Sells cashier’s checks, traveler’s checks, and series e bonds.
- Answers questions in person or on telephone and refers customers to other bank services as necessary.
- Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
- Completes special requests by closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
- Reconciles the cash drawer by proving cash transactions, counting and packaging currency and coins.
- Reconciles loan coupons and other transactions.
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
- Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Assistant Store Manager
Francesca's
Mandeville, LA
08.2018 - 03.2019
- Provided exemplary customer service to all patrons and staff of retail businesses.
- Responsible for opening and closing several retail operations.
- Trained, managed and supervised a team of up to ten employees.
- Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
- Achieve high levels of sales performance and results.
- Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
- Exercise judgment and discretion alone, and in conjunction with the Store Manager in the day-to-day operations of the store.
- Assist the store team in maintaining the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assistant Store Manager
Charlotte Russe
Slidell, LA
03.2016 - 07.2018
- Provided exemplary customer service to all patrons and staff of retail businesses.
- Responsible for opening and closing several retail operations.
- Trained, managed and supervised a team of up to ten employees.
- Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
- Achieve high levels of sales performance and results.
- Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
- Exercise judgment and discretion alone, and in conjunction with the Store Manager in the day-to-day operations of the store.
- Assist the store team in maintaining the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Education
High School Diploma -
Pearl River Central High School
Skills
Rapid 10-key data entry
Customer relationship development
Rapid data entry skills
Excellent time management skills
Transaction processing
Cash handling expertise
Management
Auditing
Schedule Management
MS Office
Timeline
Bank Teller
Hancock Whitney
03.2019 - Current
Assistant Store Manager
Francesca's
08.2018 - 03.2019
Assistant Store Manager
Charlotte Russe
03.2016 - 07.2018
High School Diploma -
Pearl River Central High School