William Gutierrez
Houston,TX
Summary
Dynamic sales associate with proven expertise at AutoZone in relationship building and customer engagement. Demonstrated strong upselling abilities and effective teamwork in high-pressure environments. Committed to enhancing store appeal and driving sales through promotional support and meticulous organization. Flexible and adaptable, consistently meeting business needs while maintaining exceptional service standards.
Overview
7
7
years of professional experience
Work History
Sales Associate
AutoZone
10.2020 - 03.2025
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Dairy Queen
08.2018 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Spring Woods High School
Houston, TX06-2020
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Negotiation tactics
- Teamwork and collaboration
- Relationship building
- Customer engagement
- Cleaning techniques
- Flexible schedule
Timeline
Sales Associate
AutoZone
10.2020 - 03.2025
Cashier
Dairy Queen
08.2018 - 03.2019
High School Diploma -
Spring Woods High School
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