Willie Griham
Whatley,AR
Summary
Dynamic and dedicated professional with extensive experience at Mapco Express, excelling in customer service and cash handling. Proven ability to enhance store operations and foster customer loyalty through effective communication and teamwork. Skilled in inventory management and food preparation, consistently maintaining high standards of cleanliness and efficiency.
reliable and hardworking
customer service and convenience store professional
Overview
6
6
years of professional experience
Work History
Cashier/cook/stock Associate
Pit Stop Gas Station
Wheatley Ar
04.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- operate cash register
- assisted customers
- prepared food and maintained kitchen area
- stocked shelves and coolers
- help maintain clean and organized store environment
Cashier/cook/stock Associate
Valero
Palestine, AR
09.2022 - 04.2023
- Monitored inventory levels and restocked merchandise as needed to ensure availability.
- Implemented improved checkout procedures, reducing wait times for customers.
- Collaborated with team members to enhance store presentation and cleanliness standards.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- prepared food and handled customers orders
- operated register and processed payments
- stocked merchandise and maintained inventory
Cashier/cook/assistant Manager
Mapco Express
Wheatley Ar
04.2020 - 08.2022
- Processed customer transactions efficiently using POS systems
- Maintained accurate cash drawer, ensuring compliance with company policies
- Assisted in training new cashiers on operational procedures and best practices
- Resolved customer inquiries and complaints to enhance service quality
- assisted with daily store management operations
- ordered merchandise and maintained inventory
- trained and assisted employees
Cashier/stock Associate
Sungas
Forrest City, AR
12.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Assisted in training new staff on operational procedures and best practices.
- assisted customers with purchases
- ordered and stocked merchandise
- maintained clean work areas and shelves
Education
High School Diploma -
Wheatley High School
Wheatley Ar05-1986
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- cash handling
- stocking
- inventory counter
- merchandise orderer
- cooking and food preparation
- team work
- store operations
Accomplishments
- Completed manager training program.
- Trained and mentored 4 or more employees.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Cashier/cook/stock Associate
Pit Stop Gas Station
04.2023 - Current
Cashier/cook/stock Associate
Valero
09.2022 - 04.2023
Cashier/cook/assistant Manager
Mapco Express
04.2020 - 08.2022
Cashier/stock Associate
Sungas
12.2019 - 03.2020
High School Diploma -
Wheatley High School