Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AssistantManager

Willie Griham

Whatley,AR

Summary

Dynamic and dedicated professional with extensive experience at Mapco Express, excelling in customer service and cash handling. Proven ability to enhance store operations and foster customer loyalty through effective communication and teamwork. Skilled in inventory management and food preparation, consistently maintaining high standards of cleanliness and efficiency.

reliable and hardworking

customer service and convenience store professional

Overview

6
6
years of professional experience

Work History

Cashier/cook/stock Associate

Pit Stop Gas Station
Wheatley Ar
04.2023 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance throughout shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and best practices.
  • operate cash register
  • assisted customers
  • prepared food and maintained kitchen area
  • stocked shelves and coolers
  • help maintain clean and organized store environment

Cashier/cook/stock Associate

Valero
Palestine, AR
09.2022 - 04.2023
  • Monitored inventory levels and restocked merchandise as needed to ensure availability.
  • Implemented improved checkout procedures, reducing wait times for customers.
  • Collaborated with team members to enhance store presentation and cleanliness standards.
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • prepared food and handled customers orders
  • operated register and processed payments
  • stocked merchandise and maintained inventory

Cashier/cook/assistant Manager

Mapco Express
Wheatley Ar
04.2020 - 08.2022
  • Processed customer transactions efficiently using POS systems
  • Maintained accurate cash drawer, ensuring compliance with company policies
  • Assisted in training new cashiers on operational procedures and best practices
  • Resolved customer inquiries and complaints to enhance service quality
  • assisted with daily store management operations
  • ordered merchandise and maintained inventory
  • trained and assisted employees

Cashier/stock Associate

Sungas
Forrest City, AR
12.2019 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
  • Assisted in training new staff on operational procedures and best practices.
  • assisted customers with purchases
  • ordered and stocked merchandise
  • maintained clean work areas and shelves

Education

High School Diploma -

Wheatley High School
Wheatley Ar
05-1986

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • cash handling
  • stocking
  • inventory counter
  • merchandise orderer
  • cooking and food preparation
  • team work
  • store operations

Accomplishments

  • Completed manager training program.
  • Trained and mentored 4 or more employees.
  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional

Timeline

Cashier/cook/stock Associate

Pit Stop Gas Station
04.2023 - Current

Cashier/cook/stock Associate

Valero
09.2022 - 04.2023

Cashier/cook/assistant Manager

Mapco Express
04.2020 - 08.2022

Cashier/stock Associate

Sungas
12.2019 - 03.2020

High School Diploma -

Wheatley High School
Willie Griham