Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Willie Howard

Oakland,CA

Summary

  • Enthusiastic warehouse / shipping and receiving manager with drive, determination, 15+years of experience and a commitment to excellence and high standards. Motivated and organized self-starter with the ability to multitask and learn quickly while working efficiently and safely.
  • Ability to effectively lead others while motivating and handling controversy.
  • Experienced in production line management; material handling; assembly line production; forklift operation; palletizer procedures and event setup.
  • Skilled in MS Office and basic mathematics.
  • Strong interpersonal skills as well as intercultural skills with the ability to work with diverse groups.
  • Excellent understanding of safety precautions and procedure with thorough understanding of handling hazardous material.
  • Dependability, flexibility, and willingness to work in a fast-paced environment.
  • Working knowledge and expertise of inventory management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Materials Managment Manager

Cepheid
03.2020 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • In charge of inventory management and establishing KPI

Logistics Operation Manager

Conxtech
08.2016 - 03.2020
  • Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
  • Identified areas of opportunity for process improvement, leading to increased efficiency and reduced errors.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Created and enforced detailed organization processes to increase quality and service standards.

Night Operations Manager

Sysco
08.2013 - 08.2016
  • Collaborated with daytime management to ensure seamless transitions between shifts, enhancing overall productivity.
  • Oversaw security measures at the facility, ensuring a safe environment for both employees and customers alike during night hours.
  • Provided ongoing coaching and mentoring to junior team members, fostering an atmosphere of continuous learning and development within the night shift workforce.
  • Boosted operational efficiency through continuous process improvement initiatives and employee training programs.
  • Maintained cleanliness standards throughout the facility by implementing comprehensive cleaning schedules for all departments.

Shipping/Receiving Manager

Coca-cola
02.2008 - 08.2013
  • Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
  • Maintained relationships with vendors to manage the expectations
  • Streamlined receiving processes by implementing efficient inventory management systems.
  • Unloaded, sorted and stored incoming merchandise.
  • Established clear expectations and performance metrics for employees, promoting accountability within the department.
  • Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.

Education

Six Sigma Certification -

Certified Forklift Trainer -

License to Lift Certification -

Lean Certified -

Bachelor of Science - Business Administration And Management

Gambling University
Grambling, LA
06-1998

Skills

  • Administration
  • Management
  • Product Quality Improvement
  • Cost Reduction
  • Carrier-Performance Metrics Reporting
  • Record Keeping
  • Staff Management
  • Health and Safety Compliance
  • Supervision
  • Warehouse Improvement
  • Contractor Communication
  • Quality Initiatives
  • Shipping and Receiving
  • Inventory Management
  • Forklift Operation
  • Pallet Jack Operation
  • Reach Truck Operation
  • Sales Maximization
  • Process Control Documentation
  • Inventory Auditing
  • Stocking Inventory
  • Supply Ordering

Certification

  • Six Sigma Certification
  • Certified Forklift Trainer
  • License to Lift Certification
  • Lean Certified

Timeline

Materials Managment Manager

Cepheid
03.2020 - Current

Logistics Operation Manager

Conxtech
08.2016 - 03.2020

Night Operations Manager

Sysco
08.2013 - 08.2016

Shipping/Receiving Manager

Coca-cola
02.2008 - 08.2013

Certified Forklift Trainer -

License to Lift Certification -

Lean Certified -

Six Sigma Certification -

Bachelor of Science - Business Administration And Management

Gambling University

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Willie Howard