Willie Jefferson
Ruston,LA
Summary
Administrative Management with a background in behavioral health coordination, documentation, and structured communication across multidisciplinary teams. Brings experience supporting daily routines, maintaining confidential records, and organizing group-based activities in settings that require consistency, discretion, and clear follow-through. Also draws on academic instruction and student support experience to manage information, maintain organized workflows, and foster a calm, service-focused office environment.
Overview
15
15
years of professional experience
Work History
Mental Health Counselor
Seedlinks Behavior Management
04.2019 - Current
- Support 5-10 patients weekly in a safe, therapeutic environment while coordinating care with the multidisciplinary team.
- Document patient observations accurately, following prescribed procedures and standards for charting and data analysis.
- Participate in treatment planning and implementation to support individualized patient programs.
- Maintain confidentiality of patient records while handling sensitive information with discretion.
- Facilitate daily therapeutic activities and respond to patient needs with calm, professional support.
- Complete miscellaneous job-related duties with flexibility to support unit operations and continuity of care.
Adjunct Professor/Instructor
Grambling State University
01.2020 - 06.2025
- Advised 20-25 students weekly on class progress, academic concerns, and course requirements.
- Planned and delivered lectures, in-class discussions, and assignments to support course learning objectives.
- Graded papers, quizzes, and exams, then applied participation, performance, and assessment results to student evaluations.
- Reported student learning outcomes and class reviews while analyzing student data to inform instruction.
- Collaborated with colleagues on course curriculum and program coordination across classes.
- Participated in professional development activities with department staff and completed additional duties as required.
Fine Jewelry Field Leader
JCPenney
12.2012 - 01.2014
- Advised guests on fine jewelry selections and completed purchases with attentive, customer-focused service.
- Sold over $500,000 worth of jewelry in first six months employed through strong product knowledge and salesmanship.
- Prepared, cleaned, and displayed fine jewelry to present merchandise effectively and attract buyer interest.
- Supported closing procedures by balancing money and jewelry inventory accurately to reduce miscounts.
- Repaired watches and replaced batteries to keep accessories serviceable for customers.
- Collaborated with store employees and management each shift to meet sales goals and maintain smooth operations.
- Handled additional store tasks as needed to support daily operations and customer service coverage.
Office Assistant
Grambling State University Athletics Dept.
11.2011 - 04.2012
- Organized and filed confidential records, supporting accurate documentation for department operations.
- Processed and distributed office mail and textbooks to student-athletes in a timely manner.
- Scheduled meetings and managed calendars to keep daily office activities organized.
- Performed data entry and maintained office records with consistent accuracy.
- Resolved office issues and provided visitors with information and support.
Education
Doctor of Philosophy - Criminal Justice
Liberty University
Lynchburg05-2027
Master of Science - Criminal Justice
Grambling State University
Grambling, LA01-2020
Master of Arts - Social Science Psychology
Grambling State University
Grambling, LA01-2019
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA01-2015
Skills
- Documentation
- Observations
- Assessments
- Treatment planning
- Confidentiality
- Instruction
- Data analysis
- Curriculum development
- Student advising
- Program coordination
- Program evaluation
Accomplishments
- Successful and trusted transporter of the athletics department at Grambling State University(2016-2019).
- Accomplished General Assistant for Grambling State University Athletics Dept. in compliance and academic enhancement, seeking eligibility errors and preparation.
- Served as an elite criminal justice teaching assistant, providing assistance and support to students and the lead instructor.
- Selected among 50 students as a criminal justice and law summer intern of Antwine’s Law Firm in Baton Rouge,La researching and providing fact based information.
Affiliations
- Kappa Alpha Psi Fraternity Inc. Fall 2017—Present
- Phi Beta Lambda Business Fraternity Inc. Fall 2014—Present
Timeline
Adjunct Professor/Instructor
Grambling State University
01.2020 - 06.2025
Mental Health Counselor
Seedlinks Behavior Management
04.2019 - Current
Fine Jewelry Field Leader
JCPenney
12.2012 - 01.2014
Office Assistant
Grambling State University Athletics Dept.
11.2011 - 04.2012
Bachelor of Science - Criminal Justice
Grambling State University
Master of Arts - Social Science Psychology
Grambling State University
Master of Science - Criminal Justice
Grambling State University
Doctor of Philosophy - Criminal Justice
Liberty University