I am a Resourceful and organized bilingual office professional with 10 plus years of experience working in different types of customer service. I have cared for the elderly and children with special needs. Also, I have factory experience along with experience communicating with and training all new staff. I am dedicated to giving my best each day and doing my best to serve others. I would like to take the time to thank you for considering my application. I am prepared and excited for the opportunity to join your team.
Overview
13
13
years of professional experience
Work History
1:1 aide
High Roads School of Marion
Marion, OH
10.2025 - 03.2026
Assisted teachers with classroom activities and student engagement.
Supported students with special needs in academic and social settings.
Implemented behavior management strategies to promote positive interactions.
Collaborated with staff to develop individualized education plans for students.
Monitored student behavior during lunch and recess for safety compliance.
Participated in training sessions to enhance skills in special education practices.
Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
Provided clients with emotional support and companionship.
DC Trainer
Advance Auto
Delaware, OH
10.2017 - 10.2024
For my first year with the company, I worked in the selection department packaging products to be sent to the stores.
Following that, I worked in the training center doing orientation for all new hires, assisted with insurance sign up, conducted interviews in English/Spanish, assisting the managers with translation for verbal/written correction.
I used Word, Power Point, Excel, workday and some other computer programs daily.
Phone and office etiquette.
PCA Personal Care Assistant
Interim Home Health Care
Marion, OH
08.2013 - 09.2017
Assisted clients with activities of daily living.
Managed meal preparation, cleaning, and grocery shopping to maintain client well-being.
Supported clients in maintaining independence through tailored personal care services.
Provided stability and consistency in clients homes.