Cheryl Shields

• Provided one-on-one care and support to students with physical, developmental, and behavioral needs.
• Supported students with daily living activities, enhancing their independence in toileting, hygiene, feeding, and personal care.
• Safely assisted with transfers, positioning, mobility equipment, and adaptive devices.
• Observed and reported changes in students' behavior, physical condition, comfort, and overall well-being to inform care strategies.
• Collaborated with teachers, nurses, therapists, and other support staff to provide coordinated student care.
• Escorted and transported students to the school nurse and supported health and safety needs.
• Recorded and shared observations, incidents, and shifts in student needs to ensure timely and effective support.

• Provided compassionate, person-centered care to adult men with intellectual and developmental disabilities in a residential setting.
• Assisted with activities of daily living, including bathing, grooming, dressing, toileting, and personal hygiene.
• Monitored residents for changes in physical condition, behavior, mood, and overall well-being.
• Supported mobility, daily routines, and independence while maintaining resident dignity and safety.
• Completed documentation and communicated relevant health or behavioral concerns to appropriate staff.
• Administered prescribed medications in accordance with care plans and established safety procedures.
• Maintained a clean and sanitary living environment through laundry, housekeeping, and infection-control practices.
• Built trusting, respectful relationships while providing emotional support and individualized care.

• Delivered exceptional customer service by promptly greeting and engaging customers within three seconds of entering the store.
• Coordinated and scheduled prom and special-event makeup appointments, ensuring efficient scheduling and a positive client experience.
• Trained and educated staff on new product launches, product knowledge, application techniques, and key selling points.
• Developed and communicated employee incentive programs designed to increase product knowledge, engagement, and sales performance.

• File Clerk
• Retrieved and maintained case files and filed legal documentation accurately.
• Operated the office switchboard and directed calls to attorneys and staff.

341 Hearing Analyst

• Prepared documents for 341 bankruptcy hearings.
• Assigned cases to attorneys based on daily hearing schedules.
• Coordinated case flow to support efficient hearing operations.

Delinquency Analyst

• Prepared and filed court orders and motions.
• Reviewed legal documents for accuracy and completeness.
• Corresponded with debtors regarding delinquent payments and collections.
• Maintained accurate and confidential case records.