Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie Lamont Nealy

Las Vegas,NV

Summary

Veteran Senior Technician offering 12 years of progressive convention and hospitality experience. Strong team leader, trainer and organized worker dedicated to providing high-quality work in all settings.

Overview

27
27
years of professional experience

Work History

Network Operations Senior Technician

Mandalay Bay resort and Casino
02.2016 - Current
  • Manage/Support/Guide/Schedule several Network Technicians on day to day operations.
  • Manage projects/build spreadsheets/provide diagrams/floor plans and prepare the network for peak performance.
  • Meet/advice clients of there network options best to support their show and needs.
  • Manage team building events

Network Operations Technician

Mandalay Bay resort and Casino
06.2012 - 02.2016
  • Provided technical support to Exhibitors and Show Management convention attendees.
  • Installed/labeled/verified cat5e/cat6a cables for booths and convention spaces.
  • Configured Cisco and Juniper switches/assigned VLANS, access and trunk ports/ to support the needs of convention clients.
  • Supported users both local and by phone with problem resolution and education.
  • Diagnosed complex technical issues using advanced troubleshooting tools and techniques, expediting resolution times.

Network Technician

MGM/Mirage
09.2007 - 06.2012
  • Install/terminate 110 & 210 blocks, equipment and cables.
  • Install/terminate/test 24, 48 patch panels.
  • Installed/terminated rg45 jacks and all related equipment.
  • Installed and configured Cisco switches.
  • Installed and troubleshot wireless APs.

Technician/Installer

Watchler Networks
08.2006 - 09.2007
  • Install all communications for Walmart.
  • Install/terminate 66 blocks and related equipment.
  • Install/terminate 24, 48 patch panels.
  • Install/terminate cat5e, cat6, coax [rg6, and rg11], fiber optics, and multi-pair cables.
  • Install Cisco POE switches.
  • Install wireless APs.

Technician-Installer

Extreme Engineering
05.2005 - 08.2006
  • Service Nextel repeater systems. Maintain Walled Lake School Districts infrastructure.
  • Installed 800/900 mg bi-directional amplifier repeater systems for Nextel/Sprint.
  • Installed/configured hp procure wireless access point 420s for Walled Lake School District.
  • Repaired/installed cat5e computer drops and related equipment.
  • Installed multimode fiber optic cable and equipment for various customers.

HSD Installer

Bright House Networks
07.2004 - 05.2005
  • Installed High Speed Data in a commercial environment.
  • Installed Aerial and underground coaxial rg6/11 cable. Installed static and dynamic high-speed modems.
  • Installed pc Ethernet nic cards for internet access.

Service Technician

Baker Installations
10.2003 - 03.2004
  • Provided service for Comcast customers.
  • Installed/repair aerial and underground coaxial cable.
  • Installed/replaced internet modems and digital cable boxes.

Customer Service Technician

Clover Technologies
02.1998 - 02.2002
  • Serviced/installed Hubs & switches.
  • Installed/Configure Nortel 450 switches and 3000/5000 hubs.
  • Installed/Repaired cat5, cat5e, cat6, coax, and fiber optics cable and related equipment.

Education

Skills

  • Customer support
  • Troubleshooting skills
  • System installations
  • Troubleshooting and resolution

Timeline

Network Operations Senior Technician

Mandalay Bay resort and Casino
02.2016 - Current

Network Operations Technician

Mandalay Bay resort and Casino
06.2012 - 02.2016

Network Technician

MGM/Mirage
09.2007 - 06.2012

Technician/Installer

Watchler Networks
08.2006 - 09.2007

Technician-Installer

Extreme Engineering
05.2005 - 08.2006

HSD Installer

Bright House Networks
07.2004 - 05.2005

Service Technician

Baker Installations
10.2003 - 03.2004

Customer Service Technician

Clover Technologies
02.1998 - 02.2002

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