Willie Natiel
Warehouse Manager
St. Petersburg,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
43
43
years of professional experience
Work History
Plumbling Shop Manager
Cornerstone Plumbing
06.2022 - Current
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage
- Reported issues to higher management with great detail.
3rd Shift Lead Operator
Impact Molding Clearwater
06.2014 - 06.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
Warehouse Manager
Glo Lawnmower Repair Parts And Supply
11.2003 - 05.2014
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed safety programs to protect workers and reduce injuries.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Conducted research to address shipping errors and packaging mistakes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Production Manager
Orion Direct Inc
10.2001 - 11.2003
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Monitored team budgets to keep projects on task and avoid waste.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Resolved issues quickly to maintain productivity goals.
- Estimated labor requirements to support anticipated workload.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Coordinated with other departments to align production with customer requirements.
Mailroom SupervisorCh
Chesapeake Publishing & Printing
08.1995 - 09.2001
- Identified mailroom equipment malfunctions and contacted technicians for assistance.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Coordinated mailroom team's workflow, delegating tasks to all employees.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Used automated mail processing equipment to sort and collate mail.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Maintained clean and organized mail room to promote safety and efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
Route Salesman and Merchandiser
Pepsi Cola
08.1992 - 07.1995
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers to promote continued business opportunities.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Communicated regularly with dispatcher for delivery route details and changes.
- Utilized route optimization software to plan and manage delivery routes.
- Operated delivery vehicles safely and efficiently.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Processed payments, made change, and provided receipts.
- Maintained records of sales and customer information to support accuracy.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Properly processed all sales transactions,
- Developed strong customer base through efficient and reliable service.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Processed customer payments and kept accurate financial records..
- Represented wide range of products and brands.
- Stocked shelves and loaded orders to prepare deliveries.
- Assisted with sorting and organizing stockroom items.
- Completed daily pre- and post-trip vehicle inspections.
- Delivered orders to customers to drive full satisfaction.
Company Supply Sergeant
US Army
08.1981 - 06.1992
- Divided and categorized cargo received and redirected shipments in response to company commander requests.
- Reduced solders accidents by implementing improved safety standards and monitoring procedures.
- Planned and conducted annual Battalion training.
- Led improvement initiatives to advance operational efficiencies.
- Developed and maintained knowledgeable and productive troops.
- Completed regular inventory counts of equipment on prescribed load list.
- Oversaw supply requests and accountability.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Integrated warehouse operations.
- Directed activities of solders performing repairs and maintenance to equipment, vehicles, and facilities.
- Participated in continuous improvement in contract execution process and delivered recommendations, ideas and plans to HQ.
- Trained new soldiers on job duties, company policies, and safety procedures.
- Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain.
- Maintained automated system for tracking supplies and equipment.
- Prepared unit and organizational supply documentation.
- Organized records of vehicles, schedules and completed orders.
Education
No Degree -
Northern Texas Europe
GermanyHigh School Diploma -
Seminole High School
Seminole, FL06.1981
Skills
- Customer Service
- Constructive Feedback
- Visual Merchandising
- Performance Monitoring and Evaluation
- Workflow Schedules
- Budget Leadership
- Effective Working Relationships
- Employee Management
- Customer Loyalty
- Personnel Scheduling
- Maintaining Clean Work Areas
- Staff Recruitment
- Operational Efficiency
- Improve Performance
- Develop Policies
- Operational Efficiency
- Improve Performance
- Develop Policies
- Operational Efficiency
- Improve Performance
- Develop Policies
- Operational Efficiency
- Improve Performance
- Develop Policies
Timeline
Plumbling Shop Manager
Cornerstone Plumbing
06.2022 - Current
3rd Shift Lead Operator
Impact Molding Clearwater
06.2014 - 06.2022
Warehouse Manager
Glo Lawnmower Repair Parts And Supply
11.2003 - 05.2014
Production Manager
Orion Direct Inc
10.2001 - 11.2003
Mailroom SupervisorCh
Chesapeake Publishing & Printing
08.1995 - 09.2001
Route Salesman and Merchandiser
Pepsi Cola
08.1992 - 07.1995
Company Supply Sergeant
US Army
08.1981 - 06.1992
No Degree -
Northern Texas Europe
High School Diploma -
Seminole High School