Willie Powell
Antioch,CA
Summary
Strategic General Manager of Operations experienced in driving productivity and optimizing processes. Achieved operational efficiency through effective team leadership and communication skills. Focused on continuous learning and adaptability to enhance organizational success.
Overview
19
19
years of professional experience
Work History
General Manager of Operations
Speedy midas
Brentwood, California
03.2025 - Current
- Oversaw daily operations and ensured workflow efficiency in fast-paced environment.
- Managed team schedules and coordinated staffing needs to meet operational demands.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Trained staff on operational procedures and company policies to ensure compliance.
General Manager of Operations
Jiffy Lube
Walnut Creek, California
08.2007 - 01.2024
- Oversaw daily operations and ensured workflow efficiency in fast-paced environment.
- Managed team schedules and coordinated staffing needs to meet operational demands.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Conducted regular inspections to uphold safety standards and operational integrity.
- Negotiated contracts with vendors for goods or services needed by the organization.
- Recruited, hired, and trained new staff members according to organizational standards.
Education
John Sweat
Crockett, CASkills
- Operational management
- Process improvement
- Budget management
- Vendor negotiation
- Inventory management
- Schedule management
- Team leadership
- Staff training
- Customer relationship management
- Problem solving
Timeline
General Manager of Operations
Speedy midas
03.2025 - Current
General Manager of Operations
Jiffy Lube
08.2007 - 01.2024
John Sweat