Willie Simmons
Lawrenceville,GA
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
McDonald's
09.2024 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Huey Magoos Chicken
05.2023 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Crew Member
Chick-fil-A
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Applied Science - Cybersecurity
Gwinnett Technical College
5150 Sugarloaf Pkwy, Lawrenceville, GA 3004305-2026
High School Diploma -
Archer High School
2255 New Hope Rd, Lawrenceville, GA 3004505-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Accomplishments
- Successfully led and managed a team of 9 employees, ensuring smooth and efficient operations during shifts.
- Consistently maintained high standards of cleanliness and food safety, resulting in excellent health inspection scores.
- Resolved customer complaints and conflicts effectively, maintaining a high level of customer satisfaction and repeat business.
Timeline
Shift Leader
McDonald's
09.2024 - 12.2024
Team Member
Huey Magoos Chicken
05.2023 - 07.2023
Crew Member
Chick-fil-A
03.2022 - 06.2022
Associate of Applied Science - Cybersecurity
Gwinnett Technical College
High School Diploma -
Archer High School
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