Willie Spikes Jr.
Upper Marlboro,MD
Summary
10+ years of experience in communications, management, graphic design, and administrative support. Brings an extensive background in community volunteering and media outreach. Experience in financing and records management. A hard-working team player dedicated to the success of the team. Takes on roles in leadership and management with confidence. Ability to work independently and in group settings. Fast learner and an integral part of any team, providing initiative, strength in interpersonal relations, exemplary problem-solving skills, and outstanding communication. Possess dynamic skills in client oversight, issue resolution and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within the government contracting field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Consultant (Analyst)
United States Department of State (Nakupuna Contractor)
Washington D.C
08.2023 - Current
- Efficiently transfers application data into the ASIV unit’s web-based case management system, including accurately transcribing names, application dates, and employment information for adjudication by unit case workers
- Identifies data entry errors and discrepancies; recommends corrections and takes remedial action when possible
- Analyzes applications for evidence of previous participation in the SIV program, or previous denial from participation and flags such prior participation and reasons for denial
- Analyzes and makes recommendation on approval and non-approval for participation in the program
- Mentors and provides regular feedback for new employees working on applications at the verification and/or data entry stage of ASIV processing
- Uses Microsoft Outlook to monitor a shared office inbox, appropriately flagging messages for further action by ASIV unit personnel
- Validates employer data by verifying points of contact, email addresses, and phone numbers
- Updates ASIV’s web-based case management system and Microsoft Access with up-to-date information
- Compiles statistical data for unit quarterly and annual reports
- Processes and analyzes multiple data sources across standard operating procedures and regulations to provide a complete package of information
- Uses information to create trends, reports, spreadsheets, briefing slides, etc
- Finds ways to successfully streamline processes for a more efficient program office
- Generate weekly statistics, spreadsheets, and various reports
- Provide cultural analysis and strategic support.
Program Analyst
United States Department of State (Tuvli Contractor)
Washington D.C
03.2022 - 08.2023
- Schedule meetings in Outlook, Teams, and WebEx
- Develops and manages bureau Sharepoint site
- Superuser/Admin for F bureau Personnel Management System (PMS)
- Review and analyze documentation in PMS for data entry errors and discrepancies
- Communicate and take actions resolving errors
- Main point of contact for the development of bureau communications such as cables, memoranda, SOPs and letters that seek approval or request information relative to program matters
- Works closely with partner bureaus and offices throughout the department as well as with external agencies and organizations to facilitate communication and planning
- Develops a solid understanding of customer planning, performance, and evaluation policies and systems, incorporates best practices and procedures into programs
- Develops a thorough understanding of customer systems, communications channels, and logistics in support of ongoing efforts and special events
- Coordinates development of and enhancements to administrative, financial tracking or performance management systems and assists in the design and maintenance of spreadsheets and databases to support these systems
- Participates in all relevant managerial meetings for the purpose of assisting in management duties
- Researches, plans, analyzes, and organizes technical and/or statistical information and develops data for use in briefings, publications, and reports
- Collects and compiles data for use in regular and ad hoc reporting on the status of programs or evaluation from various sources such as agency systems, cooperating agency reports, USAID/State reports and documents and technical staff
- Assists technical staff in the preparation of various program documents and correspondence such as memos and waivers, amendments, project authorization documents, congressional notifications, technical notifications, and requests, ensuring that all documentation is complete and in compliance with USAID/State rules, regulations, and standards
- Formulates recommendations for USAID/State steps in response to these developments and shares with colleagues.
Program Assistant
USAID (Dexis Consulting Group Contractor)
Washington D.C
11.2020 - 03.2022
- Administratively prepare, maintain, reconcile, transition, and track new and existing digital and paper investigative case/work files
- Perform and document various specified records checks
- Coordinate and perform physical, operations, information, and communications security administrative assignments
- Assist CVP staff with applicant screening/vetting, personnel in/out processing
- Prepare and coordinate travel, equipment inventories/maintenance, and assignment preparation/devolution
- Develop, implement, and/or assist with expense, workload, and caseload tracking, analysis, and coordination to ensure optimal time management and resource use; and assist with preparing performance metrics
- Develop, coordinate, prepare and track internal and external correspondence, data calls and requests; draft memoranda and documents; and prepare and control other communication, including coordinating review by key stakeholders and dissemination
- Create, review, and provide various reports and briefing materials according to government policies and procedures
- Communicate matters to personnel at all levels to build and maintain organizational relationships to ensure awareness and effective messaging
- Answer and screen telephone calls and electronic mail; manage calendars, schedules meetings, and assist with time and resource management tasks; and assist with compliance requirements
- Demonstrate strong customer service skills, and work effectively both independently and as a team member
- Execute word processing and data entry, including demonstrating expertise and proficiency with Microsoft Office Suite, and regularly performing extensive use of Word, Excel, and PowerPoint
- Serve as organizations records management liaison to coordinate the proper disposition of records and modernizes records management functions
- Perform other general office duties as assigned.
Junior Program Assistant
USAID (MacFadden PAE Contractor)
Arlington VA
12.2018 - 11.2020
- Provides administration support to the Office of Conflict Management and Mitigation (CMM) through tasks including but not limited to time and attendance, travel and leave calendars, administrative requests logs, electronic records management, telephone and emergency contact lists, and staffing matrices
- Responsible for the preparation of resource documents, to include allowance requests, travel authorizations, travel vouchers and eCC requests
- Submits travel documents to management, tracks processing and implementation
- Reviews and facilitates clearance of office correspondence to ensure compliance with Agency and Bureau correspondence policies and guidelines
- Served as the liaison with DCHA’s Administrative Management Service (AMS) for administrative requests as well as information technology and security related issues
- Tracks requests from DCHA front office and outside of CMM to ensure a timely response by CMM
- Actively assists in the on-boarding and orientation of new DCHA/CMM employees by conducting briefings on Time & Attendance requirements and providing new hires with “starter” kits of supplies and materials to include a new staff briefing binder which incumbent is required to update quarterly
- Coordinates meetings by communicating needs of staff both inside and outside of USAID and CMM, securing meeting space, escorting guests, and providing needed documentation
- Takes initiative in reviewing, evaluating, and improving office administrative systems
- Manages all office files both electronic and paper
- Ensures all office equipment is functioning, monitors stock, and orders supplies on a quarterly basis
- Troubleshoots system issues (Windows OS), and solves any problems identified.
Administrative Assistant
Maryland National Capital Park & Planning Commission (MNCPPC)
Largo MD
05.2014 - 01.2019
- Provided administrative coverage to the facility
- Worked with a team to assist in the planning, leading, and implementing of programs and activities
- Coordinated with outside vendors regarding outreach and development efforts
- Reviewed and edited facility guidelines and correspondence to ensure accuracy and compliance by all staff
- Managed files, both electronic and paper, and ensured proper distribution
- Prepared documents, reports, briefings, and presentation materials
- Conducted data reviews to compile reports and ensure timely responses to inquiries
- Responsible for reviewing proper paperwork to assign clearances
- Coordinated and set up meetings by securing meeting space, escorting guests, and providing needed documentation
- Coordinated and processed travel requests, vouchers, and authorizations
- Tracked, processed, and implemented all travel arrangements
- Developed and maintained an order and supply tracking log to record and maintain stock of office materials and ordered goods and materials when needed
- Managed time and attendance logs, travel calendars, administrative requests logs, and emergency contact lists
- Actively assisted in the orientation and training of new hires.
Sports Media Assistant
Frostburg State University
Frostburg MD
11.2016 - 05.2017
- Responsible for sports information including press releases and post-game write-ups
- Received objectives and developed strategies and process to meet goals
- Planned and executed social media campaigns that increased engagement by 80%
- Developed, edited, produced, and distributed media guides, press releases, and game programs, and designed custom templates for media outreach of all mediums
- Recorded, managed, and reported all sporting event statistics and updates through online broadcast and across media platforms
- Provided pregame, in-game, and postgame display of all athletic events
- Provided game day and sporting event assistance to teams
- Provided administrative coverage to the athletic department
- Reviewed proper paperwork and coordinated travel arrangements for teams
- Managed an internal database with sensitive information.
Education
B.S. - Mass Communication
Frostburg State University
Frostburg, Maryland05.2017
Skills
- Microsoft Office
- Adobe Suites
- SmartLink
- Wordpress
- Linux
- Deltek
- Salesforce
- Windows Server
- Mac OS
- Performance Tracking
- Quality Assurance
- Operations Analysis
- Processes and procedures
- Client Relationships
Volunteer Experience
- Youth and Publicity Chairperson, Suitland Civic Association, Inc., Suitland, MD, 12/2015, Present, Coordinated community outreach/workshops and youth events. Recruited youth for the youth committee., Developed marketing strategies and content to include: flyers for community events, social media outreach, and updates to the corporation website., Attended all Ex. Board and regular community meetings and provided committee reports to the executive board on a monthly basis.
- Social Media and Record Manager, Kappa Alpha Psi Fraternity Inc., 02/2016, 05/2017, Managed finances for the chapter, to include record maintenance of money, tax forms, and financial documentation. Collected money for events., Maintained detailed records of every chapter member of the organization. Recorded and kept detailed notes of chapter meetings and events.
Certification
- CPR
- First Aid
Organizations
- Kappa Alpha Psi Fraternity Incorporated
- Suitland Civic Association, INC
Security Clearance
Active DoD Secret
Timeline
Consultant (Analyst)
United States Department of State (Nakupuna Contractor)
08.2023 - Current
Program Analyst
United States Department of State (Tuvli Contractor)
03.2022 - 08.2023
Program Assistant
USAID (Dexis Consulting Group Contractor)
11.2020 - 03.2022
Junior Program Assistant
USAID (MacFadden PAE Contractor)
12.2018 - 11.2020
Sports Media Assistant
Frostburg State University
11.2016 - 05.2017
Administrative Assistant
Maryland National Capital Park & Planning Commission (MNCPPC)
05.2014 - 01.2019
B.S. - Mass Communication
Frostburg State University
- CPR
- First Aid
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