Willie Talaifaga
Sacramento,CA
Summary
Dynamic professional with a proven track record at Delta, excelling in equipment operation and safety practices. Recognized for attention to detail and time management, I consistently enhance operational efficiency and customer satisfaction. Skilled in equipment installation and committed to maintaining a safe work environment, I thrive in fast-paced settings.
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise.
Overview
13
13
years of professional experience
Work History
Ramp Agent
Delta
Sacramento, CA
05.2025 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Operated equipment while observing standard safety procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Security Officer
Skyriver Casino
Sacramento
08.2023 - 02.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Installer
Sunrun
Sacramento
07.2021 - 09.2023
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
Stocker
Walmart
Sacramento
04.2019 - 06.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Truck Driver
Solidwastesystems
American Samoa
11.2014 - 02.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Truck Driver
Ace Hardware
American Samoa
03.2012 - 10.2014
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
Education
High School Diploma - World History
Tafuna High School
American Samoa 07.2011
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Following safety practices
- Pre-installation site prep
- Equipment installation
- Equipment operation
- Hardware installation
- Safety procedures
- Installation updates
- Electrical wiring
- Work orders
- Testing processes
- Electrical systems
Languages
Samoan
Full Professional
English
Professional Working
Timeline
Ramp Agent
Delta
05.2025 - Current
Security Officer
Skyriver Casino
08.2023 - 02.2024
Installer
Sunrun
07.2021 - 09.2023
Stocker
Walmart
04.2019 - 06.2021
Truck Driver
Solidwastesystems
11.2014 - 02.2019
Truck Driver
Ace Hardware
03.2012 - 10.2014
High School Diploma - World History
Tafuna High School