Michael Brown
Brooklyn,NY
Summary
Dynamic professional with extensive experience as a Ramp Agent at Triangle Services, excelling in live cargo handling and effective communication. Proven ability to enhance operational efficiency through critical thinking and attention to detail, ensuring timely departures and a secure environment. Committed to safety and excellence in all aspects of work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ramp Agent
Triangle Services
Jamaica, New York
08.2023 - Current
- Loaded and unloaded baggage from aircraft to ensure timely departures.
- Operated ground support equipment for efficient aircraft servicing.
- Conducted safety checks on equipment before use to maintain operational standards.
- Communicated effectively with team members to coordinate ramp activities.
- Assisted in managing baggage retrieval and delivery processes for passengers.
- Followed safety protocols to ensure a secure working environment on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Security Guard
The Cargo Security Company
Queens, USA
06.2022 - 02.2024
- Ensure the safety and security of cargo and passenger planes.
- Walk the perimeter of cargo area and planes to ensure no trespassing occurs.
- Check the ID's of individuals entering and leaving planes.
- Drive company van to drop off Security Guards to other locations.
- Escort Pilots to and from planes with the use of the company van.
- Write reports on the functioning of emergency doors within cargo area.
Sales Associate
The Home Depot
Valley Stream, USA
05.2020 - 08.2021
- Enhanced revenue by encouraging beneficial product add-ons relating to customer shopping needs.
- Informs customers about purchases by sharing current pricing and promotional offerings.
- Have license for all the machines.
- Handled the disposal of damaged and off the shelf items.
Summer Camp Counselor
PacPlex
Brooklyn, USA
07.2016 - 08.2016
- Promoted physical skill, strength, and stamina with exercise programs.
- Worked with children with limited physical or mental capacities to help each fully explore outdoor environments.
- Oversaw sports activities to enforce rules and foster fairness.
- Demonstrated proper use of materials and equipment to recreational users.
Education
High School Diploma -
High School for Medical Professionals
Brooklyn, NY01.2018
Skills
- Critical thinking
- Time Management
- Report Writing
- Physical Stamina
- Foot Patrol
- Problem Solving
- Attention to Detail
- Judgement
- Attention to detail
- Live cargo handling
- Item transport
- Vehicle operation
- Freight handling
Certification
New York State Security Guard License, 02/01/22
Affiliations
- I always report everything to my supervisor and manager so because of that they so appreciation for my work
Timeline
Ramp Agent
Triangle Services
08.2023 - Current
Security Guard
The Cargo Security Company
06.2022 - 02.2024
Sales Associate
The Home Depot
05.2020 - 08.2021
Summer Camp Counselor
PacPlex
07.2016 - 08.2016
High School Diploma -
High School for Medical Professionals