Williemina Mensah
Des Moines
Summary
Compassionate Resident Treatment Worker, known for high productivity and efficient task completion. Possess specialized skills in patient care management, behavioral support techniques, and crisis intervention strategies. Excel in empathy, communication, and teamwork, ensuring optimal support and care for residents in therapeutic settings. Compassionate caregiver with hands-on experience in attending to patient needs in assisted living communities and dementia care units. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort, and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resident Treatment Worker
Woodward Resource Center
Woodward
03.2024 - Current
- Ensured the safety of all residents by monitoring their environment and providing crisis intervention when necessary.
- Assisted residents in developing life skills such as problem solving, communication, decision-making, stress management, and conflict resolution.
- Created a positive environment that promoted self-esteem among residents by recognizing successes achieved during treatment.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Participated in interdisciplinary team meetings to discuss client progress and coordinate care services.
- Maintained detailed records of client progress and adjusted treatment plans as necessary.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
SIC/Certified Medication Technician
Phoenix Assisted Care
Cary
06.2022 - 02.2024
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Administered medications and educated patients and families on correct at-home administration.
- Maintained a clean and safe environment in the medication preparation area.
- Developed and maintained positive relationships with patients, families, and healthcare providers.
Medication Aide/Caregiver
Brookdale Assisted Living
Cary
03.2019 - 05.2022
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Administered medications and educated patients and families on correct at-home administration.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Administered oral medications to patients in accordance with doctor's orders.
- Participated in team meetings to discuss patient care and medication management strategies.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
Education
Certificate - Central Sterile Processing
Durham Technical Community College
Durham, NC05-2023
Certificate - Nurse Assistant/CNA
Harmony Health
Raleigh, NC10-2020
Some College (No Degree) - Nursing
Southwestern Community College
Creston, IASkills
- Mental health support
- Crisis management
- Vital Sign Monitoring
- Teamwork
- Patient care
- Communication
- Task prioritization
- Senior care
- Mobility and transfer/repositioning
- Active listening
- Empathy and compassion
Certification
- Central sterile processing
- Nurse aid
- Medication technician
Languages
English
Professional
Timeline
Resident Treatment Worker
Woodward Resource Center
03.2024 - Current
SIC/Certified Medication Technician
Phoenix Assisted Care
06.2022 - 02.2024
Medication Aide/Caregiver
Brookdale Assisted Living
03.2019 - 05.2022
Certificate - Central Sterile Processing
Durham Technical Community College
Certificate - Nurse Assistant/CNA
Harmony Health
Some College (No Degree) - Nursing
Southwestern Community College
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