Williore Merilan
Key West
Summary
Smart assistant restaurant manager offering several years in leadership positions. Successful at handling patron assistance and problem-solving for large several-seat restaurant. Focused and enthusiastic with excellent customer service and conflict resolution skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Restaurant Manager
Popeyes
Key West
03.2024 - 02.2026
- Resolved customer complaints in a timely manner.
- Provided leadership and direction to restaurant employees.
- Managed cash register operations including deposits and reconciling discrepancies.
- Ensured that all customer orders were fulfilled accurately and efficiently.
Associate
OfficeMax
Key West
02.2024 - 09.2025
- Assisted customers with product selection and inquiries.
- Processed sales transactions efficiently at the checkout.
- Maintained store appearance through effective merchandising techniques.
- Resolved customer complaints and provided excellent service.
- Trained new associates on store policies and procedures.
- Assisted customers with selecting items and answering questions about products.
Education
Food Protection Manager
Servsafe
03.2024 - 04.2024
BBA - Economics
University Inuka
Port-au-prince 09.2014 - 07.2019
Graphic Design
Procenter
05.2018 - 08.2018
Skills
- Customer service
- Cash handling
- Order management
- Staff training
- Customer assistance
- Customer satisfaction
Languages
English
Full Professional
Spanish
Professional
French
Native/ Bilingual
Haitian creole
Native/ Bilingual
Affiliations
Bodybuilding
References
References available upon request.
Timeline
Assistant Restaurant Manager
Popeyes
03.2024 - 02.2026
Food Protection Manager
Servsafe
03.2024 - 04.2024
Associate
OfficeMax
02.2024 - 09.2025
Graphic Design
Procenter
05.2018 - 08.2018
BBA - Economics
University Inuka
09.2014 - 07.2019