Willis Foster
Summary
Dependable Sales and Service Technician bringing demonstrated skills in completing calls and generating consistent sales. Builds business based on service expertise and strong canvassing abilities. Maintains clean personal and vehicle appearance and consistently meets customer service standards.
Results-driven Sales and Service Technician known for high productivity and efficient task completion. Specialize in customer relationship management, technical troubleshooting, and product demonstration. Excel in communication, problem-solving, and adaptability to meet client needs and enhance service delivery.
Overview
8
8
years of professional experience
2001
2001
years of post-secondary education
Work History
Sales and Service Technician
Zerorez of Asheville
Arden
06.2023 - Current
- Installed and maintained advanced cleaning equipment for residential and commercial clients.
- Provided exceptional customer service during on-site consultations and service appointments.
- Conducted thorough assessments of carpets and upholstery to determine appropriate cleaning methods.
- Resolved customer inquiries and concerns promptly, enhancing overall client satisfaction experience.
Shift Manager/Keyholder Manager
Little Caesars Pizza
Arden
01.2018 - 06.2023
- Supervised team members during busy shifts to ensure efficient operations.
- Trained new staff on food preparation and customer service standards.
- Managed inventory levels and placed orders for necessary supplies.
- Monitored food quality and freshness throughout the preparation process.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Communicated with other shift managers to facilitate continuum of customer service.
Education
Associate of Arts - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL 05.2015 - 06.2020
Hillcrest High
Tuscaloosa, ALSkills
- Equipment maintenance
- Customer service
- Carpet assessment
- Service scheduling
- Upholstery assessment and cleaning
- Tile cleaning
- Air duct and HVAC cleaning
Timeline
Sales and Service Technician
Zerorez of Asheville
06.2023 - Current
Shift Manager/Keyholder Manager
Little Caesars Pizza
01.2018 - 06.2023
Associate of Arts - Medical Billing And Coding
Ultimate Medical Academy
05.2015 - 06.2020
Hillcrest High