Willis Lyster
PAYETTE,IDAHO
Summary
Dynamic individual with hands-on experience in Laboratory and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Epic Application Coordinator- Beaker position. Ready to help team achieve company goals.
Knowledgeable Epic Beaker with strong background in training professionals on Epic systems. Proven track record of successfully facilitating comprehensive training sessions and ensuring user proficiency. Demonstrated ability to troubleshoot issues and provide effective solutions, enhancing team collaboration and workflow efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lab Charge Capture Auditor
Saint Alphonsus Regional Medical Center
05.2024 - Current
- Conducted thorough financial audits to ensure compliance with healthcare regulations and standards.
- Analyzed internal controls, identifying areas for improvement to enhance operational efficiency.
- Collaborated with departmental managers to resolve discrepancies and implement corrective actions.
- Evaluated financial statements for accuracy, ensuring adherence to accounting principles and guidelines.
- Supported training initiatives for staff on compliance policies and best practices in auditing procedures.
- Monitored regulatory changes, adapting audit practices to maintain alignment with evolving standards.
- Supported in person for Trinity Healths Wave 10 SU Iowa. Training both front line staff Epic workflows and RI Standards for Beaker.
- Trained 64 Lab Leaders on Epic work que management and building lab reports for each staff.
Phlebotomy Coordinator
Saint Alphonsus Medical Center
02.2022 - 04.2024
- Coordinated daily phlebotomy operations to ensure efficient patient flow and timely sample collection.
- Trained and mentored new staff on best practices in specimen handling and safety protocols.
- Implemented quality control measures to enhance accuracy in laboratory results and reduce errors.
- Developed training materials and conducted workshops to improve team competencies in phlebotomy techniques.
- Monitored inventory levels of phlebotomy supplies, ensuring availability for optimal workflow efficiency.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Wrote and implemented Epic workflow and made sure we were following the Trinity Standards for these Beaker workflows.
Clinical Phlebotomist
Saint Alphonsus Medical Center
08.2015 - 01.2022
- Performed venipuncture and capillary punctures to collect blood samples with high accuracy.
- Ensured compliance with safety protocols and infection control standards during specimen collection.
- Maintained accurate records of patient information and specimen details in electronic health systems.
- Trained and mentored junior staff on phlebotomy techniques and best practices in patient care.
- Collaborated with healthcare teams to coordinate blood collection schedules and improve workflow efficiency.
- Implemented process improvements that enhanced patient satisfaction during blood draw procedures.
- Conducted quality assurance checks on collected specimens to ensure proper handling and storage conditions.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Packaged and shipped specimens to central lab daily.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Education
Certificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialist
Boise, ID05-2015
Skills
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
Accomplishments
- Supervised team of 13 staff members.
- I trained 64 lab leaders on how to work Epic work ques and set up reports.
- Troubleshooted Lab workflow to correct errors.
- Was able to walk through 6 off site draw stations and labs to correct workflow and advise leaders on equipment needs.
- Advocated to leaders on LAB vs Revenue Integrity issues needing to be fixed.
Certification
- NHCO, Certified Phlebotomy Technician License - 104560 EXP:06/30/2027
Timeline
Lab Charge Capture Auditor
Saint Alphonsus Regional Medical Center
05.2024 - Current
Phlebotomy Coordinator
Saint Alphonsus Medical Center
02.2022 - 04.2024
Clinical Phlebotomist
Saint Alphonsus Medical Center
08.2015 - 01.2022
Certificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialist
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