Summary
Overview
Work History
Education
Skills
Timeline
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Willis Scott

St. George,UT

Summary

Dedicated Automotive Technician with 5+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Overview

5
5
years of professional experience

Work History

Technician

Service Street
Northglenn, CO
06.2023 - 06.2024
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Specializing in BMW N20,N54,N55 engines and looking to become familiar with the new B58 and S58.

Technician

Brakes Plus
Westminister, CO
05.2021 - 07.2023
  • Evaluated, repaired and aligned vehicle suspensions.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.

Senior Automotive Technician

Valvoline Instant Oil
Northglenn, CO
06.2019 - 05.2021
  • Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

Associate of Arts - Automotive Technology

Pueblo Community College
Pueblo, CO
07.2009

High School Diploma -

Hurricane High School
Hurricane, UT
07.2007

Skills

  • Diagnostic Assessment
  • Writing work tickets
  • Maintenance scheduling
  • Customer Service
  • Maintaining records
  • Vendor relations
  • Time Management
  • Troubleshooting skills
  • Training and development
  • Orientating and training
  • Sales monitoring
  • Product and service knowledge
  • Business development understanding

Timeline

Technician

Service Street
06.2023 - 06.2024

Technician

Brakes Plus
05.2021 - 07.2023

Senior Automotive Technician

Valvoline Instant Oil
06.2019 - 05.2021

Associate of Arts - Automotive Technology

Pueblo Community College

High School Diploma -

Hurricane High School

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Willis Scott